troubleshooting Question

Problem with search-mailbox in Exchange 2016

Avatar of DP230
DP230Flag for United Kingdom of Great Britain and Northern Ireland asked on
ExchangeOutlookEmail ServersEmail ProtocolsWindows Server 2012
5 Comments1 Solution174 ViewsLast Modified:
Dear Experts, I could not delete the message in Exchange 2016 like before.

Here is the screenshot, yellow square is the user mailbox, blue square is the distribution mailbox. So what are the differences between DROP and SEND in Agent tab?

e1.JPG
The second screenshot was the result after issued command to delete, it said success but the message was still in the recipient's mailbox

e2.JPG
Can you please suggest? Many thanks!
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