One of our directors has asked me some questions about what we could do in the future to reduce the need for I.T presence at one of our countries and instead have it so that the support is almost entirely run from the U.K instead.
The site at our other country has two separate sites. One is a warehouse, the other is an office. The total number of users at both sites together is around 100 users. There are firewalls at both sites. There are VPN's connecting both sites. Those sites are also connected to us in the U.K
I mean, one of the only ways to reduce the I.T presence in one place is by reducing the types of physical hardware/equipment which would constantly require physical presence, right? So things like switches, PC's dying on you, printers, file storage, SAN disks needing replacement, you name it all will require some level of physical intervention.
By heading towards Office 365 and Exchange online, would you say that helps slightly reduce the overhead?
Along with that, how about instead of having PC's that are powerful, have decent thin clients and have high enough bandwidth to give them connectivity to their own virtualised machine on like a cluster of Vmware/Hyper-V servers on a SAN that have been spun up for them. So that would then reduce the possibility of hardware/disk failures on site and instead have them run on virtual terminals. Are there performance issues with that? Are the costs in the longer term reduce and is the quality affected?
thanks for helping