Server Reboot Issue
Hello Experts,
We have Dell R610 servers in our network, last few days i am getting unexpected server reboot issue, i try to find issue but unable to find out.
please help me out i am attaching 2 servers log files.
OS - Windows Server 2008 R2 Stranded SP1
121418-13478-01.dmp
121418-16426-01.dmp
We have Dell R610 servers in our network, last few days i am getting unexpected server reboot issue, i try to find issue but unable to find out.
please help me out i am attaching 2 servers log files.
OS - Windows Server 2008 R2 Stranded SP1
121418-13478-01.dmp
121418-16426-01.dmp
You have 2 different dump files with 2 different reasons for now. More dump files are appreciated.
But for now, when it's different every time, it's usually not a driver issue, but more in the direction of PSU/mobo/mem
If possible do a memtest for a whole day.
If that's not possible due to work load, try half the memory first (physically remove half the DIMMs). If same happens, replace the half with the other half. If still happening, you already ruled out the memory as a problem causer.
After that, if possible, replace PSU. The last step is of course the most difficult part, replace mobo.
But for now, when it's different every time, it's usually not a driver issue, but more in the direction of PSU/mobo/mem
If possible do a memtest for a whole day.
If that's not possible due to work load, try half the memory first (physically remove half the DIMMs). If same happens, replace the half with the other half. If still happening, you already ruled out the memory as a problem causer.
After that, if possible, replace PSU. The last step is of course the most difficult part, replace mobo.
Check the server event log on the system board via iDRAC or OMSA, that will identify most hardware errors.
https://www.dell.com/support/article/uk/en/ukdhs1/sln305828/poweredge-how-to-generate-servers-logs-with-the-idrac-?lang=en
https://www.dell.com/support/article/uk/en/ukdhs1/sln305828/poweredge-how-to-generate-servers-logs-with-the-idrac-?lang=en
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Thanks to all for you valuable suggestion.
could you please check in Event Time Viewer the boot time
systeminfo | find "System Boot Time"
and try to find this time if you found something strange
link how to debugging dump file:
https://www.sevenforums.com/crash-lockup-debug-how/26584-configuring-debugging-tools.html