we have an ongoing issue with cloudcare where we cannot log on to our vm servers.
we have 2 vms, 1 our 2016 dc and the other our 2016 exchange server.
once we get into this “lock out” situation we try closing down the servers but they just hang, so the only way we have been able to resolve this is to hard reset the server.
we have just done this again and now both vms are stuck starting up, where the status shows "merge in progress", but the progress is just sat at 26% for our dc and 7% for our exchange server.
we really need these servers back online, so does anyone know how we can tidy this up and get them operational?
any help much appreciated - desperate!!