bluecoat s200 hard drive replacement

SR Zak
SR Zak used Ask the Experts™
Hello Experts,

I am at a client site and he has a bluecoat packetshaper s200, the client has ordered a replacement hard disk and it has arrived, I would like to replace the hard drive on this device. I am hoping someone can guide me through the process,

I know that I have to open the box and remove the old drive and put the new drive. I need help in backing up the configuration file and IOS, One more thing I like to know is to determine which drive needs a replacement, I do have access to the gui but need the right steps to do that.

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IT/EE Solution Guide
Please find below  the Symantec knowledge base article to identify the faulty hard disk drive and step-by-step instructions, with diagrams to replace the drive.

Replace the S200 Series Hard Disk Drive

Complete maintenance guide can be found here
S-Series Maintenance and Upgrade Guide

Backup Config
Back Up a Configuration
SR ZakNetwork Solutions


Thank you this really was helpful

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