Link to home
Start Free TrialLog in
Avatar of Sheldon Livingston
Sheldon LivingstonFlag for United States of America

asked on

Cannot print from Outlook via Chrome

When attempting to print a pdf from Outlook (in Chrome) the print preview shows blank... I then cannot print the pdf.  Thoughts?

If I download and print it works.
Avatar of Jian An Lim
Jian An Lim
Flag of Australia image

do you mean OWA?if so then, This is definitely server issue because i can do this over OWA via office 365.
Avatar of Sheldon Livingston

ASKER

Yes... OWA.  So you think that it will eventually come up?
Hi Sheldon,

Which version of browser currently you are using ? Can you update the browser to the latest version and try ?

How to update chrome :  Browser the below URL in your chrome and it will automatically update your browser to latest version.

chrome://settings/help

latest : Version 71.0.3578.98 (Official Build) (64-bit)

Regards
Tapan Pattanaik
also, are you on Office 365 or on-premises Exchange?
In Chrome go to Settings \ Advanced \ Content Settings \ PDF Documents \ and check if "Download PDF files instead of automatically opening them in Chrome" is enabled. If it is disable and test. I've seen this cause issues with OWA when trying to view PDF documents in Chrome.

User generated image
The user resorted to downloading the file and then printing it.
ASKER CERTIFIED SOLUTION
Avatar of Sheldon Livingston
Sheldon Livingston
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial