When this client connects to our Public guest WiFi her browser doesn't load. it comes up blank and she's not able to connect. It used to work. I had to delete the the public wifi during a large conference and then re-created after the conference. Ever since i recreated it she's not able to connect. I've not had another problems with any other devices. Her Kindle Fire version is 6.3.4_user_4120720. I don't have access to her device but if you could give me a couple ideas that would be great.
Is there a way to "Forget" the SSID or clear DNS on the Kindle Fire? any ideas would be most appreciated
I've opened a ticket with Ruckus support but that's not going to help me tomorrow (Sunday) when she'll try to connect again.