Avatar of dee30
dee30
Flag for United States of America asked on

Can't resolve HTTPS over onboard SIM only ?

Hello looking for some experts to provide some feedback on an odd issue I'm trying to pin down.

Laptop - on board Verizon SIM - VPN SW Client back to office* - Able to ping resource on local office LAN by IP and Name and also 182.13.x.x traffic by IP and Name
*Note: Also a vendor specific router off in-office firewall interface that certain and all 182.13.x.x data gets routed to/through.

Connection via on board SIM connection - CANNOT resolve a https:\\listenerpage.domain.com site.
Connection via Hot-spot on cell phone - CAN
Connection via a external Verizon Jet-pack newer or older model - CAN
Connection via hard wire/LAN connection within the LAN - CAN

Tested on two different same manufacturer Laptops, Panasonic, and same behavior (success vs unsuccessful HTTPS address resolution) outlined above.

Packet Monitoring shows drop on successful HTTPS resolution attempt but nothing really that can denote why other than its not getting a response back it seems.  Wire-shark shows packets can be no bigger than 1378 when being transmitted, but it's same when successful using another method to get out to internet by Verizon.  Of course all vendor support says 'not them'.

Any thoughts on what else to look at consider, angles to approach would be greatly appreciated.
Microsoft OfficeRoutersNetworkingVPN

Avatar of undefined
Last Comment
dee30

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
John

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
dee30

ASKER
Not much feedback on this question.  Assigning points to the one response, just to close post.  Will use external Verizon appliance that works instead of onboard and move on. Thank you.
dee30

ASKER
Not much feedback on this question.  Assigning points to the one response, just to close post.  Will use external Verizon appliance that works instead of onboard and move on. Thank you.
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck