troubleshooting Question

Exchange ActiveSync doesn't work for few people on their phone

Avatar of MO Setayesh
MO Setayesh asked on
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7 Comments1 Solution75 ViewsLast Modified:
After exchange server power failure I had to restart it but the databases wouldn't mount so I did ESEutil /p to repair it . now everything works for all databases with no issues or even lost data, but few people have problems with actives sync  on their phones . that's will not get connect throw their mail app (iPhone and android). if I install the outlook app works with no issue. but on the main mail app to sync with their contacts , its not working. I have even moved the databases to another location and tried it with no luck. so sugessted to in active directory to go to security in the advance options and click on the include inheritable permissions from this objects parent
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timgreen7077Exchange Engineer
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