QuickBooks Pro 2016 Data

Robert Ehinger
Robert Ehinger used Ask the Experts™
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My Windows 10 computer crashed and won't boot. I have tried all the Windows repair options, system restore and system recovery with no success. when I try to boot I continually get the infamous error that something went wrong and my computer needs to shut down. I can connect the HDD externally and se the partitions and data. the most important data I Ned to recover is my QuickBooks data. I plan to replace the HDD, reinstall Windows, QB and my other software. my question is this, whisk QB files or folders do I need to recover and restore to QB to get my company data back?

Thank you.

Robert
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
I plan to replace the HDD    <--- For certain, keep the old hard drive intact.

Then, assuming you know where you have the QB Data files. you need:

The QuickBooks.QBW data file. This IS your data.

Bring along the TLG file for a backup (transaction log).

You do not need .ND or .DSN as these will be rebuilt.

I hope this helps. I have QuickBooks right here.
Andrew LeniartIT Professional | Freelance Journalist | Looking for Opportunities
Distinguished Expert 2018

Commented:
Hi Robert,

John is correct with what you need to recover as stated above, though I would consider the Transaction Log as optional. The "Company Name.QBW" file is all you need to recover your critical data.

If you have backups also stored on the drive, these will be named "Company Name.QBB"

Any Accountants copies, if you use that function, will be called "Company Name.QBX and/or .QBA" where QBX are the compressed files, while QBA would be extracted files.

With regards to where to find your QBW file, unless you changed the defaults while installing and/or creating your company file, then your QuickBooks data file should be located in the following path on the hard drive, where "X:" is the root of the drive, and "QuickBooks Version" is the version of QuickBooks you are using. It can also be called "Reckon Accounts"

X:\Program Files (x86)\Intuit\QuickBooks Version

By default, Quickbooks will save its .QBW data file in the above location. Backups and Accountant Copies will be located wherever they were saved at the time they were made.

I would suggest recovering the entire QuickBooks Version folder if you're able to, so as to be able to restore customized Invoice / Statement etc. settings, as well as just the data file, otherwise, those will all need to be re-customized again.

Hope that's helpful.

Regards, Andrew
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
QuickBooks does not normally save its company data in Program Files. Windows 10 does not allow that normally. The files will be where you place them.

Program Files (x86 or the plain (64-bit) will complain when normal users try to store data there.
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Andrew LeniartIT Professional | Freelance Journalist | Looking for Opportunities
Distinguished Expert 2018

Commented:
QuickBooks does not normally save its company data in Program Files.
Prior to Windows 10, it always defaulted to there. If upgraded from Windows 7, data file location may have remained the same and error over-ridden by user. Have seen this many times.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Using Program Files for data storage is a really bad thing to do. I keep having to fix old XP style programs. Good software will not do this.
Andrew LeniartIT Professional | Freelance Journalist | Looking for Opportunities
Distinguished Expert 2018

Commented:
Good software will not do this.
Given that QuickBooks has done this for years and years, all the way back to v7.1, that says a lot about Intuit software doesn't it? LoL! :)
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I think that may be true of the Australian version (which has roots in MYOB).  Not true in North America at least not in the last decade.
Robert EhingerIT specialist

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Commented:
John's solution was the first submitted and solved the problem.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thank you and I was happy to help you.

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