moto 4g plus not charging

gudii9
gudii9 used Ask the Experts™
on
i have two moto 4g plus phone.

One phone is charging and working well.

other phone does not charge when i connect to charger.
i thought of swapping battery but that is too complicated to open battery in moto 4g plus which has bunch of small screws underneath battery making it hard to remove

when i connect to charger i see some times blinking light some times i do not see that blinking light as well
How do i trouble shoot or get it repaired?
Please advise
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
The symptom you see is a dead battery. If you do not wish to open the phone (I certainly understand this) take it to your local phone shop for a new battery. If there is some other issue, they can fix that as well.

Author

Commented:
i took to couple of places they said they only deal with iphone not this phone
any idea which phone repair chain available to fix these battery issues cheap?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You would need to look locally via Google.  Most of the places where I am deal with both kinds.

Author

Commented:
https://www.cellairis.com/cell-phone-repair
this store i tried near mall but no luck,

will try different store soon
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Either that or see if a friend can take it apart. It takes training and special tools

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