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Multi level headings not working in Word 2016

In Word 2016, when I select a multi level numbering scheme and apply to my document, when I type something for level 1 and then press enter so I can get a level 2 heading, when I press the tab key, the text indents, but I do not get the level 2 numbering, it remains at level 1 numbering. How can I get my multi level heading to give me the correct heading level numbers?

Thanks in advance
Microsoft Word

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Microsoft Word
Microsoft Word

Microsoft Word is a commercial document editing program that is part of the Microsoft Office suite. It features numerous text-editing tools for creating richly formatted documents, along with tools for the use of macros in Word documents. Word's native file formats are denoted either by a .doc or .docx file extension. Plugins permitting the Windows versions of Word to read and write formats it does not natively support, such as the OpenDocument format (ODF) are available. Word can import and display images in common bitmap formats such as JPG and GIF. It can also be used to create and display simple line-art.

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