Multi level headings not working in Word 2016

contrain used Ask the Experts™
In Word 2016, when I select a multi level numbering scheme and apply to my document, when I type something for level 1 and then press enter so I can get a level 2 heading, when I press the tab key, the text indents, but I do not get the level 2 numbering, it remains at level 1 numbering. How can I get my multi level heading to give me the correct heading level numbers?

Thanks in advance
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rather than the Tab key, simply use the Indent option beside the Multilevel list option


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