Internet Explorer displays error message "Cannot Reach this page"

blossompark
blossompark used Ask the Experts™
on
Hi,
I am on windows 10 pro  using IE11, I am getting the error below, "cannot reach this page"  a lot.
I know the sites online ..
any ideas?
Thanks
google
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Distinguished Expert 2018

Commented:
Try another browser to compare with: edge.
Iamthecreator OMIT/EE Solution Guide

Commented:
Can you try with https://www.google.ie/

Does it work in other browsers?
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Try resetting IE.  Open IE, Tools, Internet Options, Advanced and click on Reset.  Try first resetting the top selections, close out, restart and test.  

You may also wish to run TCP/IP Reset.

Open cmd.exe with Run as Administrator
Then: netsh int ip reset c:\resetlog.txt
Then: ipconfig /flushdns
Then: restart the computer
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Tom CieslikIT Engineer
Distinguished Expert 2017

Commented:
You should get re-routed to address: https://www.google.ie/?gws_rd=ssl
since google is not supporting http without SSL encryption anymore
Try co use this address: https://www.google.ie/?gws_rd=ssl

If this will not work, make sure your firewall not blocking SSL connection port 443.
Also try google chrome or firefox.
If you don;t want to install other browser you can try FireFox Portable.
You don;t need to install it to use it

https://portableapps.com/apps/internet/firefox_portable

Author

Commented:
Hi Tom
https://www.google.ie/?gws_rd=ssl
in IE gets "Cant reach this page error"

Author

Commented:
Hi Tom,
tried
https://www.google.ie/?gws_rd=ssl
and is working....
this is part of the issue....intermittent results.... so very difficult to know if fixed or not

Author

Commented:
Hi Iamthecreator OM
https://www.google.ie/
that is working at the moment....
but the issue is intermittent

Author

Commented:
hi McKnife,
same issues in Chrome and Edge
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Did you try my suggestions especially about TCP reset

Follow up note:: Stack Reset and importantly DNS Flush can help these issues.  

Also reset your router (unplug, wait 5 minutes, plug it back in)
Tom CieslikIT Engineer
Distinguished Expert 2017

Commented:
Is this problem exists on more than one computer on only one ?

Of on only one, try John suggestion, if in your network,, maybe you have:

1. DNS issue
2. Route on you way to google website.

If this is DNS issue,, try replace DNS settings for test only,,, set 8.8.8.8 on your IPv4 properties then ipconfig/flushdns in command prompt and check for hour or two
If you have 2 DNS server ,, try switch them over... so make secondary DNS as your primary..

then ipconfig /flushdns in command prompt
Top Expert 2013

Commented:
maybe it's a time out?  i see many pc's that are responding very slowly; i suppose this is caused by windows checking and scanning everything...

Author

Commented:
Hi all, thanks for your input....think the issue may be resolved, rebooted installed updates, not sure if relevant but seems to be working ok today
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thank you for the update.

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