troubleshooting Question

Outlook IMAP won't send emails... unless I Forward the message. NO ERRORS

Avatar of Tim Wells
Tim Wells asked on
OutlookWindows OSWindows 10
6 Comments1 Solution70 ViewsLast Modified:
Hello all, I have a rather odd issue concerning Outlook 365 and IMAP.  I setup a new laptop for a friend.  Windows 10 PRO.  We installed a fresh copy of Office 365 and setup her work email which is IMAP.  Everything seemed ok.  Then this morning she called saying emails were stuck in her Outbox.  So I remote into her PC and sure enough.  The only way I can get her email to send is if I right click on the email and select Forward.  Then put the recipients email address in to the CC field and it will send.  Then I have to delete the original email from the Outbox.  Thoughts?

Thanks,

Tim
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