Microsoft Excel: An unexpected error occured: Exception has been thrwon by the target of an invocation

dlmyersdta
dlmyersdta used Ask the Experts™
on
When launching Excel, I received a message of the following: Excel is running into problems with the "addin.7e39bacf03f440129bebf0c0891c57e6 add-in. If this keeps happening, disable this add-in and check for available updates. Do you want to disable it now? I opted into disabling the addin.

When launching Excel after this step, I receive the following message, "An unexpected error occurred: Exception has been thrown by the target of an invocation".

The following steps I have taken to attempt to resolve the issue includes the following:
1. Office Repair
2. Uninstall/Re-install Excel
3. Disabled all Com-ins and Add-ins in Excel

I would kindly appreciate others expertise on how I can resolve this issue with the pop up message populating upon the launch of Excel.

Many Thanks,
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Jan Karel PieterseExcel and VBA Expert

Commented:
If you open File, Options, Add-ins tab and click the drop-down and choose "COM add-ins" and then click "Go...", which add-ins are listed and checked?
Daniel PineaultPresident / Owner CARDA Consultants Inc.
Distinguished Expert 2018

Commented:
Does the issue occur if you open Excel in safe mode?

Author

Commented:
Jan, I sorry I forgot to mention, I deselected all add-ins under the "COM add-ins" as a steps as well, but still run into the same pop up when launching Excel.

Daniel, I will give this a try with opening Excel in safe mode. If there is no error in safe mode, what steps would you recommend taking?
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Jackie Man IT Manager
Top Expert 2010

Commented:
Version of MS Excel?

If it is Excel 2010, check for whether KB4461627 update has been installed and remove the windows update.

https://www.experts-exchange.com/questions/29131475/Update-for-Excel-2010-KB4461627-crashed-with-xlsb-file.html
Travis RodgersIT Admin

Commented:
You do not need to remove other Add-ins, just remove COM Add-Ins. You can select them from Manage drop-down list.
Com-Add-Ins.jpg
Read the blog: How to fix Excel unexpected error.

Good Luck!
Excel and VBA Expert
Commented:
If I recall correctly, some companies have COM add-ins as manadatory add-ins not necessarily listed under the com add-ins list. Is this on a business machine or ona personal machine?

Author

Commented:
Jackie-We are on version 2016 of Excel.

Travis-I will give this a try and review the article you posted.

Jan Karel- This is on a business machine. There's no business requirements in general that I'm aware of other than utilizing a program called SAGE, which generates a report in Excel for our end user.
Jan Karel PieterseExcel and VBA Expert

Commented:
I guess you should get hold of your IT dept to get this resolved.

Author

Commented:
Hello Everyone,

We were able to connect with our SAGE vendor who was able to help with resolving the Add-in issue which correlated to a reporting function that generates a report in Excel. I appreciate everyone's feedback.

Many Thanks,
Jan Karel PieterseExcel and VBA Expert

Commented:
Great!
I guess now is the time to assign points :-)

Author

Commented:
How would I go about that. Are points assigned when you mark this as, "Yes! This is my Solution" or is there another way to accomplish this task?

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