Avatar of Omar Soudani
Omar Soudani
 asked on

Can't open excel files.

Can't open excel files by double clicking, I get the error in the image. Error message
However, I can open the file from excel by going to file > open and select it.

Windows 10, office 2016.

Thanks,
Windows 10Microsoft OfficeWindows OS

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DevAdmin

8/22/2022 - Mon
Daniel Pineault

Office is properly activated?
Does this happen with all workbooks or just this one in particular?
Have you rebooted the computer?
Have you tried performing an Office Repair?
What Excel build are you running currently?  Have you tried manually updating or revert the build?
Have you tried uninstalling/reinstalling Office?
DevAdmin

Also I suggest you try to remove Excel, reboot the system and reinstall Excel
ASKER CERTIFIED SOLUTION
Daniel Pineault

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Eirman

Are you double clicking on a shortcut on your desktop or
Have you actually stored your Excel File in your desktop folder ?

Storing files in your desktop folders is not a good idea - You should only have shortcuts.

Right click the desktop icon and click on properties and post back the results.

If you have a problem with a shortcut, try deleting it and re-creating it.
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William Peck
Daniel Pineault

Storing files in your desktop folders is not a good idea - You should only have shortcuts.
Why?  That simply is not the reality in the real world.  I know numerous users that live entirely out of their Desktop folder.  Perhaps a best practice, from an IT perspective, but certainly not a functional requirement by any means.

Moreover, whether the file reside on the desktop, or any other location, should not impact the ability to launch the file by double-clicking on it.
Omar Soudani

ASKER
Office is properly activated?  Yes
Does this happen with all workbooks or just this one in particular? All workbooks
Have you rebooted the computer? Yes
Have you tried performing an Office Repair? Yes
Have you tried uninstalling/reinstalling Office? Yes, from control panel >uninstall software.
Are those shortcuts? No.
"be sure to use Option 2 .." I tried to use the uninstall tool and got an error. uninstalling through control panel works though.
Omar Soudani

ASKER
Restarted and tried the tool again to remove office. reinstalled and it worked fine.

Thank you all.
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DevAdmin

Good thanks for your feedback!