troubleshooting Question

Barttery not detected

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jsarinanaFlag for United States of America asked on
HardwareInstallationDell
4 Comments1 Solution113 ViewsLast Modified:
Battery warning on Dell Studio XPS laptop tag # DBMZKL1
"Warning the battery cannot be identified"
it's the original battery and it no longer charges
The laptop power Adaptor works fine and I also tried another power adaptor
I have not tried another battery because I do not have an extra one
I tried to update the BIOS from Ao1 to A11 be this will not install, it says "BIOS update failed the battery must be charged above 10%
anyone know a work around before purchasing a battery?
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