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jsarinana
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Barttery not detected

Battery warning on Dell Studio XPS laptop tag # DBMZKL1
"Warning the battery cannot be identified"
it's the original battery and it no longer charges
The laptop power Adaptor works fine and I also tried another power adaptor
I have not tried another battery because I do not have an extra one
I tried to update the BIOS from Ao1 to A11 be this will not install, it says "BIOS update failed the battery must be charged above 10%
anyone know a work around before purchasing a battery?
DellInstallationHardware

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John

8/22/2022 - Mon