troubleshooting Question

Blackberry Priv (Android) cannot get Internet connection from Apple Airport Express

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computerlarryFlag for United States of America asked on
Wireless NetworkingApple NetworkingAndroidBlackBerry
2 Comments1 Solution331 ViewsLast Modified:
The user is having trouble connecting their Blackberry Android to an Apple WiFi network.
They have a Blackberry Priv.  
Their home network uses Apple Airport Express
The phone indicates that it is connected to the D55 Wi-Fi network, but they can't browse

I made sure that all Airports had the latest firmware, and restarted each Airport.
I suggested that they connect to the 5G network rather than the 2G, just in case there was too much interference.

Is there anything that should be done on the Android?

Thanks.
ASKER CERTIFIED SOLUTION
DIPRAJ

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