Can't Open YouTube In iOS Message App

arthurboehm
arthurboehm used Ask the Experts™
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iOS 12.1.2. This AM when I attempted to attach a YouTube link to a message via the iMessage app--nothing happened. That is, YouTube wouldn't load in messages, though I can open it via the "basic" screen icon, and download links from vids I open there into messages.

Yes, I closed and reopend the Messages app. Yes, I rebooted the phone. Yes, all other message apps work.

Thoughts?

Thanks
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Director of Member Experience  
Commented:
Hello Arthurboehm,

Please try turning off your WiFi network connection and then turn it on again or reset network settings on your iOS device by going to Settings > General > Reset and clicking Reset Network Settings.

If you still can't get it to work you can also try

 Restarting and then relaunch the YouTube app. >Go to settings, apps and look for YouTube and go to storage and clear cache, force stop the app and restart the phone.
 >Go to Google Play and update your smartphone to the latest version of the YouTube app available

Author

Commented:
Thanks, Stacy. Will report.

Author

Commented:
Updated YouTube and that worked. Thanks so much, Stacy!

Author

Commented:
Please see above.
Stacy RichardDirector of Member Experience  

Commented:
You're Welcome!

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