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ESXi 6.5 host fails with PSOD: GP Exception 13 [PCPU17:2290633/sdrsinject
Need to understand the attached PSOD i received for one of my Esxi HOST Version 6.5 U1[5969303]
How to Diagnose and Fix such issues coming with PSOD or if VMSupport is only option we have
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How to Diagnose and Fix such issues coming with PSOD or if VMSupport is only option we have
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Often PSODs (Purple Screen of Death) Crashes are caused by faulty hardware or faulty drivers.
Does the issue happen often and ca it be repeated, or is it just a one off ?
1. Update ALL firmware on the HOST available.
2. Is the HOST on the HCL and certified for 6.5 U1.
3. Update ESXi version to latest available.
4. Are you using vanilla ESXi from VMware or OEM version from vendor ?
5. Have you checked hardware for faults, using hardware diagnostics ?
6. Checked fans, CPUs, network interface firmware ?
7. Checked storage controller firmware ?
Does the issue happen often and ca it be repeated, or is it just a one off ?
1. Update ALL firmware on the HOST available.
2. Is the HOST on the HCL and certified for 6.5 U1.
3. Update ESXi version to latest available.
4. Are you using vanilla ESXi from VMware or OEM version from vendor ?
5. Have you checked hardware for faults, using hardware diagnostics ?
6. Checked fans, CPUs, network interface firmware ?
7. Checked storage controller firmware ?
Thanks Andrew
My Response..
Does the issue happen often and ca it be repeated, or is it just a one off ?
just a one off
1. Update ALL firmware on the HOST available.
UCS
2. Is the HOST on the HCL and certified for 6.5 U1.
VMware ESXi 6.5.0 build-5969303 [Update1]
3. Update ESXi version to latest available.
we have more host running fine with same version
4. Are you using vanilla ESXi from VMware or OEM version from vendor ?
UCS B200 M3
5. Have you checked hardware for faults, using hardware diagnostics ?
No Error Found @UCS except one log[Entity presence MAIN_POWER_PRS #0x4a | Device Absent | Asserted]
6. Checked fans, CPUs, network interface firmware ?
No Error found @UCS
7. Checked storage controller firmware ?
No Error
Please help to get it fixed with valid approach
My Response..
Does the issue happen often and ca it be repeated, or is it just a one off ?
just a one off
1. Update ALL firmware on the HOST available.
UCS
2. Is the HOST on the HCL and certified for 6.5 U1.
VMware ESXi 6.5.0 build-5969303 [Update1]
3. Update ESXi version to latest available.
we have more host running fine with same version
4. Are you using vanilla ESXi from VMware or OEM version from vendor ?
UCS B200 M3
5. Have you checked hardware for faults, using hardware diagnostics ?
No Error Found @UCS except one log[Entity presence MAIN_POWER_PRS #0x4a | Device Absent | Asserted]
6. Checked fans, CPUs, network interface firmware ?
No Error found @UCS
7. Checked storage controller firmware ?
No Error
Please help to get it fixed with valid approach
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