asked on

microsoft Exchange 2013 mailbox rules

There are multiple recipients matching the identity "Paul smite". Please specify a unique value.

i cannot set up a mailbox rule to bcc messages from one mailbox to another user

we have multiple email accounts for diffrent users with diffrent domain names

is there anyway to bypass the above email

for example we have

Chris bowden Chris@mancity.com

Chris bowden Chris@mcfc.com

is there anyway around this with the multiple mail boxes name

Shreedhar Ette

Change the display name in the Exchange admin center or in Active Directory Users and Computers so that the name doesn't conflict with an existing mailbox or mail contact.

Further you can refer this article:
https://support.microsoft.com/en-in/help/3001960/there-are-multiple-recipients-matching-the-identity-error-message-when

Chris Bowden

ASKER

yes but then it will show diffrently to external users

Andy M

What if you create a contact for the required mail address under a different name.

That wouldn't affect external users and should allow you to route the email accordingly.

Chris Bowden

ASKER

you cant add the same email twice surely?

FOX

Chris,
Create the rule(s) in powershell and specify email addresses or aliases as opposed to DisplayNames

ref link: https://docs.microsoft.com/en-us/powershell/module/exchange/mailboxes/new-inboxrule?view=exchange-ps

Chris Bowden

ASKER

can you show me an example please

FOX

Chris what rule are you trying to perform? Explain and I will give you the powershell example

Chris Bowden

ASKER

im trying to coppy Emails from user to another

so lets say

chris@bowdencctv.co.uk to mark@bowdencctv.co.uk

Exchange username chris Bowden

Display Name chris bowden

Exchange username bowden

Display name chris@bowdencctv.co.uk

thanks

FOX

In other words when an email comes in to chris@bowdencctv.co.uk you want it forwarded to mark@bowdencctv.co.uk?

FOX

Chris- Use the below powershell command to set up forwarding for the incoming mails from one mailbox to the next. It will keep a copy in the original mailbox as well.

Set-Mailbox -Identity "chris@bowdencctv.co.uk" -DeliverToMailboxAndForward $true -ForwardingSMTPAddress "mark@bowdencctv.co.uk"

Chris Bowden

ASKER

thanks for this will this also work if the current user Chris@bowdencctv.co.uk also has info@ enquires@ all to the same mail box will that also send them over or do i have to put eatch full email thanks

Chris Bowden

ASKER

can somebody please tell me how to disable the above rules when i have tried to remove the settings it disables mail completely to the main account

thanks again

FOX

Chris, let's look at the rules you have set on the user so we can determine what you need to disable.
create a folder named Temp on your c:drive

In powershell run the following command:

Get-InboxRule -Mailbox Chris@bowdencctv.co.uk | Select Name,Description,RuleIdentity | fl | out-file c:\temp\chrisrules.txt

once done attach chrisrules.txt to this and upload it so we can view it.

FOX

Once you determine which rule is giving you the problem you can disable it by name or Identity

ref link: https://docs.microsoft.com/en-us/powershell/module/exchange/mailboxes/disable-inboxrule?view=exchange-ps

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