Avatar of brian ramos
brian ramos
 asked on

Can't open Office XML file in Word

How to fix this. It opens on another laptop though but if you try to save it over you get back the same error.

What could cause this and how to fix it ?
33D0BACE-20B9-4FCD-926C-2D18197198A.jpeg
Microsoft OfficeMicrosoft Word

Avatar of undefined
Last Comment
BillDL

8/22/2022 - Mon
Ardhendu Sarangi

it seems like a table is corrupt. Try to resave the document with another name and as an earlier version on the laptop where it can be opened.
brian ramos

ASKER
I tried that and same problem
Ardhendu Sarangi

Have you tried to save it as a previous version of Word?
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
Ardhendu Sarangi

If that didn't work, can you click on the details and see what the error is.
Andrew Leniart

Brian, can you advise how you're copying that docx file over? Via USB Stick or network or how?
brian ramos

ASKER
USB
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
ASKER CERTIFIED SOLUTION
Andrew Leniart

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Andrew Leniart

Came back to this because a couple more things popped into my mind.

1. Try copying the file from the laptop using a different USB stick.

2. Disable any Antivirus software on both the source laptop and the machine being copied to when transferring the file as it's also possible that AV software could be interfering with the copy process.
BillDL

Please do the following and let us know the results.

Open Word and then use the "File" menu/tab > "Open" option and browse to your *.docx file.
Does it open?

Right-Click on the *.docx file and choose "properties".
If you see an "unblock" button, click on it and then click the "apply" button.
Does the file now open in Word when you double-click on it?

If both of these work then it is most likely due to a metadata flag that is applied to a file when it is transferred from one computer to another, and is the same flag that is applied when you download a file from the Internet.  "Unblocking" it removes the flag.  If you used a FAT32 formatted USB Flash Drive to copy the file the flag is removed because it is only supported in NTFS drives.

This may well not be the cause, but it is worth doing the quick test to at least eliminate it from further consideration.