Office 2016 freezing. Outlook, Word, and Excel freezing up

Kenneth Platt
Kenneth Platt used Ask the Experts™
on
Office 2016 freezing Outlook, Word, and Excel freezing up
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Completely uninstall Office 2016, restart, install it and patch fully. Patches within the last week or so.

If that does not work, make a new, test, Windows User Profile (Account). Log into the new Windows Account and test the Office apps.
Any specific error within the application logs as such?
What OS is in use?
Lack of patching may cause weird issues so yes updating to latest tested patches will also be a good idea
You may also want to run through the SARA Tool by Microsoft to review and understand the issue better, link for the same would be https://diagnostics.outlook.com/#/

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial