Gavin Pitt
asked on
Cannot add Roles and Features
I have a Windows Azure server 2016 Datacentre. When trying to add roles and features I now get the error "The request to add or remove a feature failed 0x80073701". I ran an SFC /scannow and a disk check which did not help. I then Googled and found the below.
https://www.urtech.ca/2018/02/solved-windows-feature-installation-the-referenced-assembly-could-not-be-found-error-0x80073701/
Then I thought ok well looking at the CBS log I should try installing a few language packs. It then gives me the following error "English (United Kingdom) LanguagePack - Windows Server 2016 for AMD64-based Systems - (KB3193497) [en-GB_LP]" I find this odd because the server has and Intel CPU yet it is downloading an AMD language pack. Any idea how to fix this?
I cannot afford to reinstall this server from scratch as it is onlyCBS.zip been in production since the beginning of December.
https://www.urtech.ca/2018/02/solved-windows-feature-installation-the-referenced-assembly-could-not-be-found-error-0x80073701/
Then I thought ok well looking at the CBS log I should try installing a few language packs. It then gives me the following error "English (United Kingdom) LanguagePack - Windows Server 2016 for AMD64-based Systems - (KB3193497) [en-GB_LP]" I find this odd because the server has and Intel CPU yet it is downloading an AMD language pack. Any idea how to fix this?
I cannot afford to reinstall this server from scratch as it is onlyCBS.zip been in production since the beginning of December.
Intel licensed AMD64 since their version itanium failed in the marketplace. AMD's version instead was very popular but their cpu's were on the decline.
ASKER
Thanks for the info. That does not solve my problem though.
Hi,
The best option would be replacing the missing or corrupted CAT, MUM files from a working server and place it in the same location. Again run DISM and check the CBS logs, you need to replace all the corrupted files found via CBS logs.
The best option would be replacing the missing or corrupted CAT, MUM files from a working server and place it in the same location. Again run DISM and check the CBS logs, you need to replace all the corrupted files found via CBS logs.
ASKER
I ran the below as well as a SFC scannow and there were no errors.
C:\Windows\system32>DISM /Online /Cleanup-Image /ScanHealth
Deployment Image Servicing and Management tool
Version: 10.0.14393.0
Image Version: 10.0.14393.2457
[========================= =100.0%=== ========== ========== ===] No component store corruption detected.
The operation completed successfully.
C:\Windows\system32>DISM /Online /Cleanup-Image /ScanHealth
Deployment Image Servicing and Management tool
Version: 10.0.14393.0
Image Version: 10.0.14393.2457
[=========================
The operation completed successfully.
ASKER
2019-01-21 16:54:22, Error CSI 00000009 (F) STATUS_SXS_ASSEMBLY_MISSIN G #36940# from CCSDirectTransaction::Oper ateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2019-01-21 16:54:22, Error CSI 0000000a (F) HRESULT_FROM_WIN32(ERROR_S XS_ASSEMBL Y_MISSING) #36788# from Windows::ServicingAPI::CCS ITransacti on::ICSITr ansaction_ PinDeploym ent(Flags = 0, a = 9f0fc1309d9364c19e478b5b67 345abf, version 10.0.14393.2636, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Package_6685_for_KB447132 1~31bf3856 ad364e35~a md64~~10.0 .1.5.44713 21-14678_n eutral', rah = '2', manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2019-01-21 16:54:22, Info CBS Failed to pin deployment while resolving Update: Package_6685_for_KB4471321 ~31bf3856a d364e35~am d64~~10.0. 1.5.447132 1-14678_ne utral from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING ]
2019-01-21 16:54:22, Info CBS Failed to bulk stage deployment manifest and pin deployment for package:Package_4923_for_K B4480977~3 1bf3856ad3 64e35~amd6 4~~10.0.1. 7 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING ]
2019-01-21 16:54:22, Error CSI 0000000a (F) HRESULT_FROM_WIN32(ERROR_S
2019-01-21 16:54:22, Info CBS Failed to pin deployment while resolving Update: Package_6685_for_KB4471321
2019-01-21 16:54:22, Info CBS Failed to bulk stage deployment manifest and pin deployment for package:Package_4923_for_K
ASKER
If I try and install a language pack manually using the ISO I get the below failure.
2019-01-21 17:15:32, Info CBS Winlogon: Simplifying Winlogon CreateSession notifications
2019-01-21 17:15:32, Info CBS Winlogon: Deregistering for CreateSession notifications
2019-01-21 17:15:32, Info CBS FinalCommitPackagesState: Started persisting state of packages
2019-01-21 17:15:32, Info CBS Reporting package change for package: Microsoft-Windows-Server-L anguagePac k-Package~ 31bf3856ad 364e35~amd 64~en-GB~1 0.0.14393. 0, current: Absent, pending: Default, start: Absent, applicable: Installed, target: Installed, limit: Installed, hotpatch status: StillGoing, status: 0x0, failure source: Resolve, reboot required: False, client id: lpksetup, initiated offline: False, execution sequence: 203, first merged sequence: 203, reboot reason: PREVIOUSLYPENDEDCONTENT, RM App session: -1, RM App name: N/A, FileName in use: N/A, release type: Language Pack, release quality: final, OC operation: False, download source: 0, download time (secs): 4294967295, download status: 0x0 (S_OK), Express download: False, Download Size: 0
2019-01-21 17:15:32, Info CBS SQM: Package change report datapoints not populated because SQM is not initialized or not running online.
2019-01-21 17:15:32, Info CBS Reporting package change completion for package: Microsoft-Windows-Server-L anguagePac k-Package~ 31bf3856ad 364e35~amd 64~en-GB~1 0.0.14393. 0, current: Absent, original: Absent, target: Installed, status: 0x80073701, failure source: Resolve, failure details: "(null)", client id: lpksetup, initiated offline: False, execution sequence: 203, first merged sequence: 203, pending decision: InteractiveInstallFailed, primitive execution context: Interactive Flight: False
2019-01-21 17:15:32, Info CBS The store corruption status report is incomplete. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-01-21 17:15:32, Info CBS Resolve time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2019-01-21 17:15:32, Info CBS Stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2019-01-21 17:15:32, Info CBS Execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2019-01-21 17:15:32, Info CBS SQM: Package change report datapoints not populated because SQM is not initialized or not running online.
2019-01-21 17:15:32, Info CBS FinalCommitPackagesState: Completed persisting state of packages
2019-01-21 17:15:32, Info CBS Enabling LKG boot option
2019-01-21 17:15:33, Info CBS Exec: Processing complete. Session: 30716315_2311739217, Package: Microsoft-Windows-Server-L anguagePac k-Package~ 31bf3856ad 364e35~amd 64~en-GB~1 0.0.14393. 0 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING ]
2019-01-21 17:15:37, Error CBS Failed to perform operation. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING ]
2019-01-21 17:15:37, Info CBS Session: 30716315_2311739217 finalized. Reboot required: no [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING ]
2019-01-21 17:15:37, Info CBS Failed to FinalizeEx using worker session [HRESULT = 0x80073701]
2019-01-21 17:15:32, Info CBS Winlogon: Simplifying Winlogon CreateSession notifications
2019-01-21 17:15:32, Info CBS Winlogon: Deregistering for CreateSession notifications
2019-01-21 17:15:32, Info CBS FinalCommitPackagesState: Started persisting state of packages
2019-01-21 17:15:32, Info CBS Reporting package change for package: Microsoft-Windows-Server-L
2019-01-21 17:15:32, Info CBS SQM: Package change report datapoints not populated because SQM is not initialized or not running online.
2019-01-21 17:15:32, Info CBS Reporting package change completion for package: Microsoft-Windows-Server-L
2019-01-21 17:15:32, Info CBS The store corruption status report is incomplete. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-01-21 17:15:32, Info CBS Resolve time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2019-01-21 17:15:32, Info CBS Stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2019-01-21 17:15:32, Info CBS Execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2019-01-21 17:15:32, Info CBS SQM: Package change report datapoints not populated because SQM is not initialized or not running online.
2019-01-21 17:15:32, Info CBS FinalCommitPackagesState: Completed persisting state of packages
2019-01-21 17:15:32, Info CBS Enabling LKG boot option
2019-01-21 17:15:33, Info CBS Exec: Processing complete. Session: 30716315_2311739217, Package: Microsoft-Windows-Server-L
2019-01-21 17:15:37, Error CBS Failed to perform operation. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING
2019-01-21 17:15:37, Info CBS Session: 30716315_2311739217 finalized. Reboot required: no [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING
2019-01-21 17:15:37, Info CBS Failed to FinalizeEx using worker session [HRESULT = 0x80073701]
Hi,
Did you checked with different account? I.e - other than administrator. Also, look for this KB4480977 and see if this installed on the server? if so, uninstall and try again.
Did you checked with different account? I.e - other than administrator. Also, look for this KB4480977 and see if this installed on the server? if so, uninstall and try again.
ASKER
I have tried with another account which did not work. I have uninstalled KB4480977 and the problem still persists.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.