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AndrewBanfer

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Affected Crystal Report View and Print due to Windows Updates

I'm working with a VB6 program that uses Crystal Reports 8.5 on various Windows Operating Systems.   The program and reports have been operating for many years until a Windows Update this past week.  The error occurs when trying to open a report to view or print "Error = 20534 Error Detected by Database DLL".  This only happens with Windows 7.  Same program on Windows 10 is not affected.


Removing updates KB4480960 and KB4480970 corrects the issue.  Our concern is these Windows Updates will update again shortly.  So, my two questions are:


1)  Is there a way to not have these specific Windows Updates update the computers?

2)  Do you have an idea on what the conflict is where we can update something with the program or an associated file?
Avatar of Theo Kouwenhoven
Theo Kouwenhoven
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Hi Andrew,

I had a similar issue with some other MS-fixes, and found a complete description on the Spiceworks Comunity site.
Not sure if I did create a document with details about that (I have to :-)
will search fot it and let you know asap.
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Mike McCracken

How do you connect to the database?
You may have to rebuild the ODBC connection

WHat database are you using?

mlmcc
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Thanks Theo!
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Theo Kouwenhoven
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