Windows 10 computer can not sync with Windows Server 2016 network share.

techcodr
techcodr used Ask the Experts™
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1. 1.  Windows 10 computer is unable to sync the files and gives details Access is denied . If I select Offline files and View your offline files, I do see that on a server are the files that the SYNC is trying to sync with. The sync is trying to sync with another user folders. Offline folders somehow has got the wrong folders to sync with. What determine what folders offline files selects to sync with and how can the office files be made to forgot the other user folders.

2. Windows 10 computer show lots of files in conflict that were suppose to be changed while the computer was offline but the computer was not offline. These can be cleared temporarily. What would be a permanent fix.
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Jose Gabriel Ortega CastroTop Rated Freelancer on MS Technologies
Awarded 2018
Distinguished Expert 2018

Commented:
Check the event viewer...
https://gallery.technet.microsoft.com/office/Get-event-logs-errors-and-6871f163

what is the Forest and Domain functional level of the AD?
Distinguished Expert 2018

Commented:
Offline files is a feature that is not perfect. It fails sometimes and needs to be resynced or even started over clean. There is no "best practice".
SteveArchitect/Designer

Commented:
Agreed. 3rd party apps are much more stable in my experience. Freefilesync is one of my preferred options.
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Distinguished Expert 2018

Commented:
That is what I meant by "starting over clean". The problem might return.

Author

Commented:
Did John's reinstall Windows and keep personal files. Not sure what the effect is here.
Distinguished Expert 2018

Commented:
See no relationship to John in this thread. What do you mean?

Author

Commented:
https://www.experts-exchange.com/questions/29133931/Windows-10-file-explorer-does-not-refresh-to-show-newly-added-folders-and-files-unless-F5-is-pressed.html?headerLink=workspace_open_questions

JohnBusiness Consultant (Owner)
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Comment posted1d
Then try a Windows 10 Repair Install and Keep Everything. That does not fix damaged Windows User Profiles.

https://www.microsoft.com/en-us/software-download/windows10

Windows 10 is running, so click on the Download button (not Upgrade Button, select Save.
Create a USB Windows Installation key and then run Setup on the USB Key.
This will launch the Repair and proceed normally.
Distinguished Expert 2018

Commented:
Look, you don't need to repair windows, but to repair or renew the offline files database which I suggested and which your linked thread at microsoft suggested. The link at Microsoft technet gave you a command for rebuilding the database - it could have been done manually as well, using the GUI.

No need to repair windows, that will not improve your situtation. Please remember: offline files may fail again, it is not the most stable windows feature there is.

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