Tyler Leonard
asked on
Updating Hangouts Chat via SCCM failing
We presently use Hangouts chats in our organization and installing via SCCM. It installs fine until Hangouts gets updated then when the user tries to update the software they get a message stating "The feature you are trying to use is on a network resource that is unavailable." It also asked to be pointed to InstallHangoutsChat.msi which is avalilable but the updater will not work. If I remove the software and install without SCCM the updater will work fine.
Does anyone have any ideas on how to fix this so that Hangouts Chat will update even after being installed with SCCM?
Does anyone have any ideas on how to fix this so that Hangouts Chat will update even after being installed with SCCM?
ASKER
Thanks, Mike. I will give that a look and get back with you on the status.
This question needs an answer!
Become an EE member today
7 DAY FREE TRIALMembers can start a 7-Day Free trial then enjoy unlimited access to the platform.
View membership options
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
That sounds like the MSI is downloading, installs and then the MSI is removed from the local cache. At update it then goes to look for the MSI again and it's gone!
To fix it check the Application and check you have added the MSI product code. This allows SCCM to take over managing the MSI (for repairs or upgrades) and use the DP as the source instead. Check the AppEnforce.log for error codes to see where it was looking. This normally happens in OSDs where the apps are saved in c:\_smstasksequence\packag
If so, you can :
a) make the cache bigger, so less likely to drop out
b) make that package sticky in the cache
It is not anything to do with the app or the MSI :).
Mike
Mike