msoutlook 365 crashes during save as on attachement
Microsoft Outlook 365 crashes when right clicking an attachment within an email and selecting save as or save all attachement. please see attached for clarification.
outlookcrashes.jpg
outlookcrashes.jpg
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ASKER
thanks John. tried those no avail.
whats happening is, if you see the attached, ones i click the save as or save all documents, it opens up a windows (my document window) and just closed and crashed. however when i click on the view and opened the attached and save as, outlook stays up. this is happening to all 10+ outlook 365 users. perhaps something to do with citrix at sharefile.com ?
whats happening is, if you see the attached, ones i click the save as or save all documents, it opens up a windows (my document window) and just closed and crashed. however when i click on the view and opened the attached and save as, outlook stays up. this is happening to all 10+ outlook 365 users. perhaps something to do with citrix at sharefile.com ?
perhaps something to do with Citrix at sharefile.com ?
That is new information. Since the suggestions above did not help, I would contact Citrix Support as ask for their assistance .
That is new information. Since the suggestions above did not help, I would contact Citrix Support as ask for their assistance .
Have you tried redirecting the Outlook secure temp folder? This can help, I normally redirect it to a user home drive
Registry HKCU\Software\Policies\Mic
String (REG_SZ) OutlookSecureTempFolder
Value: - wherever you wish to put it, I normally use the user home drive or a subfolder of it
Registry HKCU\Software\Policies\Mic
String (REG_SZ) OutlookSecureTempFolder
Value: - wherever you wish to put it, I normally use the user home drive or a subfolder of it
ASKER
win10 does not fine that registry key
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Outlook
Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.
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2. If that does not work, make a new, test Windows User Profile (Account). Log into the new Windows Account, set up Outlook and test.