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Suspended or Locked Twitter Account

Hello. Considering your slogan states you can fix any problem. I need help with someone unlocking my twitter account. I was locked out of my account yesterday because I was 12 when I signed up for it and apparently you have to be at least 13. I have done everything in my power to try and contact twitter and they are all sending me to the same link which does all a absolutely nothing because the link leads me to sign into my account but I can’t because they locked me out. I am 18 years old now and personally I think it is ridiculous that I am being reprimanded for something I did over 6 years ago. PLEASE HELP!

Bill Prew

I'm older than dirt so I never had this problem, but I thought what I had read many months ago when a lot of people were getting caught in this was that they got an email informing them of the situation, and that email had a link where with some amount of work they had to upload an image of a legal proof of age (license, passport, etc). FWIW, a number of people seem to indicate they borrowed an ID or photoshopped theirs to make the age valid and those uploaded 'adjusted' images were happily processed.

I guess your challenge is getting to a page where you can start this process? I gather you can't login to your account, even though much of what I read on twitter seems to indicate you still should be able to even thought your features may be restricted.

»bp

Christopher Rourke

Zoe can you confirm the page you are being sent to is the following: Appeal an account suspension or locked account

And if so, are you receiving messaging stating that you are locked out when attempting to login from the link on that form?

I want to make sure I know the path you have been provided by their support before we dive in.

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