Link to home
Start Free TrialLog in
Avatar of J G
J G

asked on

Not sure why 32b workstations stopped updating av definitions last year.

there are 32bit client workstations on our network, failing to update virus definitions with eset 5.0.2126.0.

The Eset remote administrator is version 6.5.  The last time succesfull updates ran on the 32b workstations was Jan 2018.  ERA was installed on our network's server on 01/02/2018.  
Is eset 5.0.2126.0 compatible with ERA 6.5?    

I also noticed (in about) that there is 0 currentl licenses for ERA.   Could this be the problem?

I am trying to figure out what the previous IT guy did with ESET.   I conjecture that he installed the new ERA, and  it broke the update server for the older client installs.  Newer client workstations on our network use version 6.5, it checks ESET servers for definition updates, not our in-house proxy server.  Does this sound fesible?
ASKER CERTIFIED SOLUTION
Avatar of Scott Silva
Scott Silva
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial