asked on 2/1/2019

How to test my video camera on Skype for Business??

How to test my video camera on Skype for Business??

My video failed on an interview last week using Skype for Business, where I had just installed Skype for Business Desktop.

I have another interview Monday and need to test it and be able to fix it.

How can I find if it's working??

I do not want to clic the link for the gut I will meet on Monday morning until Monday morning.

Thanks.

Chat / IM Images and Photos Digital Cameras / Camcorders Skype Desktops

Last Comment

nobus

2/3/2019

David Favor

2/1/2019

Preferences -> Audio/Video is a great debug tool.

Tip: For most stable Skype, use Macs. Almost every Skype problem I debug seems to drill down to a Windows problem.

curiouswebster

2/1/2019

ASKER

I forgot to say, I have a MacOS.Mojave machine. I installed the Desktop version.

I do not know how to launch the desktop version. Know how?

I assum e the Preferences you mentioned are for Windows? Or Mac while running the Desktop version?

Paul Sauvé

2/1/2019

if you open Skype Settings and select Audio & Video―you should be able to test the the camera AND make a 'Test call'

curiouswebster

2/2/2019

ASKER

I did this last week, for Skype, and discovered there was a permissions problem that required me to explicitly allow Skype to access the video. But this problem is Skype for Business.

I can not even find how to open Skype for Business, Desktop, unless I click the URL that either of two presenters sent me.

I guess if they are not online, they will not see me...

I will try that next...

nobus

2/2/2019

it looks like your Mac has other problems, try repairing that first https://www.imore.com/how-use-macos-recovery-restore-operating-system-your-mac

backup before starting !

curiouswebster

2/2/2019

ASKER

I was not ready to restore my Mac OS since I was not sure it worked in the old version. So, I gave Skype for Business a try in Windows, under Parallels, and it worked fine. Interview is now in the queue. Thanks.

ASKER CERTIFIED SOLUTION

curiouswebster

2/2/2019

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nobus

2/3/2019

this will not fix the other problems….