Cisco Unity voicemail to email logs
We have a Cisco phone system and it is set up to send the user an email each time they get a voicemail.
Some users reports they don't get the voicemail emails and I want to start troubleshooting it by looking at the email logs.
If I look at our O365 email logs, Message Trace, I don't see anything from the phone system going to any user. I know it works for me so I looked at the O365 email logs for me but there's nothing there from the phone system.
Where would I find the log that shows me the email with the voicemail attachment?
SMTP settings in Unity are set to Port 25 and the SMTP Domain is "domain"-cuc1."domain".us
The SmartHost is set to our internal SMTP relay (nothing in those logs either)
Grateful for any help!