more modern solution for faxing?

Bobby
Bobby used Ask the Experts™
on
We have an order management system that is based on VB6, runs in Access 2003. It currently has code (we wrote all of the program) which sends outgoing faxes from the system to a Castell Faxpress box we have. For incoming faxes, we have a home brewed OCR system built which converts all incoming faxes to a copy/pastable PDF.

Any ideas what out there nowadays could replace either or both of these? The boxes this stuff runs on need to be replaced and instead of doing that we want to at least step into the 2010's.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®

Commented:
Maybe too obvious, but like...email? Why complicated things with faxes for such a long time? Don't your customers ever complain they have to keep an old fax line, and ask if they can email you instead?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Documents created, signed and converted to PDF are normally acceptable. They are no more susceptible to fraud than a signed fax. This is how we manage now (faxing eliminated) and of course, send by email as noted above.
David FavorFractional CTO
Distinguished Expert 2018

Commented:
You said, "Any ideas what out there nowadays could replace either or both of these?"

Email. Same as Kimputer's suggestion.

If you require signed documents, then use a document signing system... Same as John's suggestion...
Developer & EE Moderator
Fellow 2018
Most Valuable Expert 2013
Commented:
there are 3rd party faxing services such as eFax. Some voip systems offer this too.  

Using  APIs, you can fax programaticly with these services.

Author

Commented:
Good input by all. I agree that faxing is outdated, and I will bring that concern to the CEO. We are getting a new VoIP phone system soon, and I will look into Scott's suggestion that a VoIP phone system may offer faxing.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial