Jason Johanknecht
asked on
Cannot install MS Office 2019 on Windows 7
Just started deploying MS Office 2019 for a small business. First install of 2019 for me, and come to find out it cannot be installed on Windows 7! WTF? Windows 7 is supported for almost another year, and you cannot buy Office software for it anymore? Can I install 2016 with a downgrade somehow?
on "CMD" you have to go where you create the folder and run it from there.
For example, if you create a folder (Folder name Office)in desktop your "CMD" should look like this
C:\Users\Jason\Desktop\Off ice
FYI
For example, if you create a folder (Folder name Office)in desktop your "CMD" should look like this
C:\Users\Jason\Desktop\Off
FYI
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I think the highest you can go is Office 2016 which does work on Windows 7. We are dumping Windows 7 as fast as we can, but the few machines we do have run Office 2016.
Windows 7 now is only good for less than a year now
Windows 7 now is only good for less than a year now
The useful lifetime (as per Microsoft) is > 90% over - they can't keep software compatible forever. Given that 2019 is the last major version of Office before Windows 7 dies, this should not be surprising in my opinion.
You don't indicate how you obtained Office 2019, but if you purchased a volume license (as all licenses should be!), then you have downgrade rights and access to media and keys through the Volume License Service Center.
You don't indicate how you obtained Office 2019, but if you purchased a volume license (as all licenses should be!), then you have downgrade rights and access to media and keys through the Volume License Service Center.
ASKER
Licenses are retail Home & Biz. They only have 3 computers, so volume license would be silly move based on cost.
I was not aware of the Windows 10 requirement. MS has never not allowed backwards compatibility of supported OS before. The license is already activated on their MS account, so not much I can do except upgrade to Windows 10.
I was not aware of the Windows 10 requirement. MS has never not allowed backwards compatibility of supported OS before. The license is already activated on their MS account, so not much I can do except upgrade to Windows 10.
ASKER
I have a lot of clients that their software doesn't support Windows 10, so that might not be an option. I believe MS will extend W7 just like they did XP.
ASKER
Loco4e, nothing in that article mentions running on W7. Are you saying it will install on W7?
Sorry, it will not install on Windows 7.
I install it on Windows 10 that the steps I took.
Sorry for the misguide.
I install it on Windows 10 that the steps I took.
Sorry for the misguide.
ASKER
We are confirming the clients software will work on Windows 10. They are OK with the upgrade to W10.
Outlook 2019 will certainly work on a Windows 10 Machine
ASKER
Software has all been confirmed. We are scheduling the Windows 10 upgrades, which will allow the client to use Office 2019.
Thanks for the update, Jason. Good luck with both the W10 and Office2019 upgrades. Regards, Joe
Office 2019 Install Guide
on the XML section this what I did on my end.
Example XML:
<Configuration>
<Add
SourcePath="C:\office extract\files" (I create this folder in C drive)
OfficeClientEdition="64" (the version of office)
Channel="PerpetualVL2019" (i install a Volume linc)
AllowCdnFallback="True">
<Product ID="ProPlus2019Volume" PIDKEY="YOUR PRODUCT KEY GOES HERE" >
<Language ID="en-us" />
</Product>
</Add>
<RemoveMSI All="True" />
<Display Level="Full" AcceptEULA="TRUE" />
</Configuration>
i save as "configuration.xml"
the two commands that you use in CMD are
1. setup /download configuration.xml
wait until is done downloading is going to take a while
2. setup /configure configuration.xml
the second will install office