troubleshooting Question

Default to client apps when creating New Documents in Office 365 for business

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qvfps asked on
Microsoft OfficeMicrosoft SharePointMicrosoft 365
1 Comment1 Solution79 ViewsLast Modified:
The company I work for is starting to use Office365 for business and is setting up SharePoint sites.   They have standard templates for Word, PowerPoint and Excel which they have put into the documents library.   However they are unhappy with the results of using the online office as it does not provide all the formatting options the client versions do.  There is no issue when you open an existing document,  I can force it to default to the client applications.   However when you go to the Document library and create a new document from the New Drop down it opens in Word/Excel/PowerPoint online.    

Is there a way to force it to use the client apps when creating a new document the same as for an existing document.
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