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kconsultusa1775Flag for United States of America

asked on

HotDocs Publishing Error

Error Publishing Template Set in HotDocs Server V11.0.1 from HotDocs Developer V11.2.4
Error message User generated imagePublishing Errors.txt
(1) Error in '180830 Business Incentives and Tax Savings Review Services.docx': failed to copy a file to the publishing folder.

Any expertise in troubleshooting issues like this with HotDocs is appreciated.
Avatar of Martin Nguyen
Martin Nguyen
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Hi kconsultusa1775,
Have you checked what the destination publishing folder is? Is it a valid folder that you haven't had an issue to copying files into before?

Can you check to make sure the User has Write access to the folder?

Hope this helps,
Martin Nguyen
EE Helpdesk Tech
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