Joe Grosskopf
asked on
Chrome not loading pages
Google Chrome browser will not load pages. All pages work find in IE and Edge (Computer was upgraded from windows 7 - 10). I keep getting your connection was interrupted. I tried resetting the browser, the dns, winsock, clearing browsing data, uninstall and re-install chrome....no luck
John
Clear all form and cookie data in Chrome as well as Browsing history. That is, clear ALL Chrome data. Then uninstall Chrome, restart the computer, and install the newest version of Chrome. See if that works.
ASKER
Done all of those....netsh ip reset, winsock reset, removed all plug ins...out of ideas
Provide the URL of a problem page for review.
ASKER
Dropbox.com
MSNBC. Com
Act-onsoftware
Just 3 to name a few
MSNBC. Com
Act-onsoftware
Just 3 to name a few
Computer was upgraded from windows 7 - 10
Generally, I have learned from experience, not a good idea.
Do a Windows 10 Repair Install and see if that works.
https://www.microsoft.com/en-us/software-download/windows10
Windows 10 is running, so click on the Download button (not Upgrade Button, select Save.
Create a USB Windows Installation key and then run Setup on the USB Key.
This will launch the Repair and proceed normally.
Generally, I have learned from experience, not a good idea.
Do a Windows 10 Repair Install and see if that works.
https://www.microsoft.com/en-us/software-download/windows10
Windows 10 is running, so click on the Download button (not Upgrade Button, select Save.
Create a USB Windows Installation key and then run Setup on the USB Key.
This will launch the Repair and proceed normally.
Provide an exact error emitted by Chrome when you visit one of these pages.
ASKER
Page interrupted....after waiting 3 minutes
Hum... This specific error is new to me + no Chrome docs I find define this error.
Maybe you mean connection was interrupted.
Post a screen capture of entire message for clarity.
Maybe you mean connection was interrupted.
Post a screen capture of entire message for clarity.
ASKER
I will but I havr to take pic, save to file, copy to my computer.....for now I have a different message. The site cannot be reached,. however if I open edge or IE on same computer, site opens immediately
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ASKER
Will do
Since you upgraded from 7 -> 10, as John said... this type of upgrade is only for Thrillseekers as many problems will occur.
Likely best to try completely removing Chrome + doing a fresh Chrome reinstall.
With an upgrade... likely something in Chrome is broken beyond fixing.
Likely best to try completely removing Chrome + doing a fresh Chrome reinstall.
With an upgrade... likely something in Chrome is broken beyond fixing.
I have ran into similar problems and it had to do with a corrupted user profile after the update. There is a different packaging that install chrome system wide rather than per user. https://cloud.google.com/chrome-enterprise/browser/download/#download
You can try installing one of these bundles to see if that does the trick.
Or to test if it is something with the user profile, try making a new user on the machine and installing chrome to see if it works or not.
You can try installing one of these bundles to see if that does the trick.
Or to test if it is something with the user profile, try making a new user on the machine and installing chrome to see if it works or not.
ASKER
Ah, I should have checked the user profile....but too late, I did a windows recovery. All is good now but I bet that would have worked. Thanks
Thanks for the update and I was happy to help. A Repair Install that works means the Windows User Profile was fine