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Adtran NetVanta 1335 using a DB9 serial cable following the below procedures the router prompts for username and password.

Adtran NetVanta 1335 using a DB9 serial cable following the below procedures the router prompts for username and password.

Problem: Acquired a used Adtran 3450 router and needed to configure it for a location that needed a router. Problem was that I didn’t know the password for the web user, enable and the console user. I needed to find a way to reset this router or change the password.

Solution: To get into the router and bypass the passwords, you need to console into the router using a DB9 serial cable and a VT100 emulator like Putty or HyperTerminal. When connected, pres ESC within the first 5 seconds of the unit powering on to get into bootstrap mode. Once in bootstrap mode, type bypass passwords and press enter. Then type boot and the unit will reboot, bypassing the need for passwords.

Reset Password:

At the # prompt type config terminal and press Enter.
At the (config)# prompt, type enable password password Where password is your new password.
At the (config)# prompt, type username youruser password yourpassword and click enter. Of course yourmuser and Your password are the user and password that you choose. This will create a new administrator user where you can login without going into bootstrap mode.
Type exit and the write mem to save the config.

Tried putty and hyperterminal get the same results.

Kimputer

You have a problem, and you have a correct solution. So it's not really clear where it goes wrong. Maybe post some screenshots instead (step by step)?

WORKS2011

ASKER

I'll get these for you this afternoon, I can't restart the router during business hours. Thank you.

WORKS2011

ASKER

Here's the log from Putty. You can see I enter the CLI interface and enter bootstrap# and enter bypass passwords/boot and after this it begins to boot normal, or maybe someone can shed some light on how it's booting. When it says "Press RETURN to get started" I enter the username admin and then enter the password and it reports % authentication failed. Seems like the router just continues with the normal boot process. I've tried all the default passwords and it doesn't work.

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2019.02.14 20:57:20 =~=~=~=~=~=~=~=~=~=~=~=

Switch (1700525E2)
Executing bootstrap...
ram: 134217728 bytes of RAM detected.
Serial Number: LBADTNXXXXXXXXX
Bootstrap version: 15.01.B1, checksum: 795D, Tue Aug 14 08:53:31 2007
vfs: NONVOL: 248 tracks, 128 sectors/track, 1024 bytes/sector.
switch: initializing...
Port Discovery: Switch Device 0 on PCI bus 11: device 0
switch: 16 MB of buffer pool DRAM detected, 64 bit bus width
switch: MAC address is 00:00:AA:BB:CC:DD
bootstrap: Checking boot configuration...
bootstrap: Primary image is 'NV1335A-R11-5-1-E.biz'.
bootstrap: Backup image is '9950515-2A170901.biz'.
You have 5 seconds to press escape to enter bootstrap mode.
You have 4 seconds to press escape to enter bootstrap mode.

bootstrap: User escaped to command line interface.
cli: starting user interface

Press '?' for help.
bootstrap#bypass passwords
bootstrap#boot
bootstrap: Primary image is 'NV1335A-R11-5-1-E.biz'.
bootstrap: Backup image is '9950515-2A170901.biz'.
bootstrap: Booting 'NV1335A-R11-5-1-E.biz'
bootstrap: Reading 13527132 bytes of code, stand by...
bootstrap: Inflating, stand by...
...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
bootstrap: Verifying, stand by...
bootstrap: Booting, stand by...

ADTRAN, Inc., NetVanta 1335 PoE (1700525E2)
AOS Version: R11.5.1.E, Checksum 9270361E, Wed Jan 28 20:16:48 2015
Cause of reset: External Hard Reset
vfs: NONVOL: 248 tracks, 128 sectors/track, 1024 bytes/sector.
Port Discovery: Switch Device 0 on PCI device 11
Port Discovery: Switch Device 0 on PCI bus 11: device 0
switch: 16 MB of buffer pool DRAM detected, 64 bit bus width
SNMP Agent: Starting: Success!
Port manager: Probing slot 1... Nothing found.
FTP server: Starting service on first mounted drive.
cli: starting user interface
Persistence viewer: Restoring from startup-config...
0%...
...50%
...100%
Persistence viewer: ... done.
Session now available

Press RETURN to get started.

2019.02.14 20:57:32 INTERFACE_STATUS.vlan 1 changed state to up
2019.02.14 20:57:32 INTERFACE_STATUS.vlan 100 changed state to up
2019.02.14 20:57:33 OPERATING_SYSTEM Cold Start
2019.02.14 20:57:36 POWER_OVER_ETHERNET.swx 0/2 changed state from SEARCHING to DELIVERING
2019.02.14 20:57:36 POWER_OVER_ETHERNET.swx 0/4 changed state from SEARCHING to DELIVERING
2019.02.14 20:57:37 POWER_OVER_ETHERNET.swx 0/5 changed state from SEARCHING to DELIVERING
2019.02.14 20:57:37 POWER_OVER_ETHERNET.swx 0/6 changed state from SEARCHING to DELIVERING
2019.02.14 20:57:37 INTERFACE_STATUS.swx 0/1 changed state to up
2019.02.14 20:57:37 INTERFACE_STATUS.swx 0/10 changed state to up
2019.02.14 20:57:37 POWER_OVER_ETHERNET.swx 0/8 changed state from SEARCHING to DELIVERING
2019.02.14 20:57:38 INTERFACE_STATUS.swx 0/2 changed state to up
2019.02.14 20:57:38 INTERFACE_STATUS.giga-swx 0/1 changed state to up
2019.02.14 20:57:38 POWER_OVER_ETHERNET.swx 0/12 changed state from SEARCHING to DELIVERING
2019.02.14 20:57:38 NTP 4.2.4p0
2019.02.14 20:57:39 INTERFACE_STATUS.swx 0/4 changed state to up
2019.02.14 20:57:39 INTERFACE_STATUS.swx 0/5 changed state to up
2019.02.14 20:57:39 INTERFACE_STATUS.giga-swx 0/1 changed state to down
2019.02.14 20:57:39 INTERFACE_STATUS.giga-swx 0/2 changed state to up
2019.02.14 20:57:39 POWER_OVER_ETHERNET.swx 0/16 changed state from SEARCHING to DELIVERING
2019.02.14 20:57:39 POWER_OVER_ETHERNET.swx 0/18 changed state from SEARCHING to DELIVERING
2019.02.14 20:57:40 POWER_OVER_ETHERNET.swx 0/22 changed state from SEARCHING to DELIVERING
2019.02.14 20:57:40 POWER_OVER_ETHERNET.swx 0/23 changed state from SEARCHING to DELIVERING
2019.02.14 20:57:41 INTERFACE_STATUS.swx 0/6 changed state to up
2019.02.14 20:57:41 INTERFACE_STATUS.swx 0/8 changed state to up
2019.02.14 20:57:41 INTERFACE_STATUS.swx 0/12 changed state to up
2019.02.14 20:57:43 INTERFACE_STATUS.swx 0/2 changed state to down
2019.02.14 20:57:43 INTERFACE_STATUS.swx 0/16 changed state to up
2019.02.14 20:57:43 INTERFACE_STATUS.swx 0/18 changed state to up
2019.02.14 20:57:44 INTERFACE_STATUS.swx 0/22 changed state to up
2019.02.14 20:57:44 INTERFACE_STATUS.swx 0/23 changed state to up
2019.02.14 20:57:45 INTERFACE_STATUS.swx 0/4 changed state to down
2019.02.14 20:57:45 INTERFACE_STATUS.swx 0/5 changed state to down
2019.02.14 20:57:46 INTERFACE_STATUS.swx 0/6 changed state to down
2019.02.14 20:57:46 INTERFACE_STATUS.swx 0/8 changed state to down
2019.02.14 20:57:47 INTERFACE_STATUS.swx 0/2 changed state to up
2019.02.14 20:57:48 INTERFACE_STATUS.swx 0/4 changed state to up
2019.02.14 20:57:48 INTERFACE_STATUS.swx 0/12 changed state to down
2019.02.14 20:57:48 INTERFACE_STATUS.swx 0/16 changed state to down
2019.02.14 20:57:48 INTERFACE_STATUS.swx 0/18 changed state to down
2019.02.14 20:57:48 INTERFACE_STATUS.swx 0/5 changed state to up
2019.02.14 20:57:48 INTERFACE_STATUS.swx 0/6 changed state to up
2019.02.14 20:57:48 INTERFACE_STATUS.swx 0/8 changed state to up
2019.02.14 20:57:49 INTERFACE_STATUS.swx 0/22 changed state to down
2019.02.14 20:57:49 INTERFACE_STATUS.swx 0/23 changed state to down
2019.02.14 20:57:49 INTERFACE_STATUS.giga-swx 0/1 changed state to up
2019.02.14 20:57:50 INTERFACE_STATUS.swx 0/12 changed state to up
2019.02.14 20:57:50 INTERFACE_STATUS.swx 0/16 changed state to up
2019.02.14 20:57:51 NTP DNS Lookup failed for north-america.pool.ntp.org

2019.02.14 20:57:51 NTP configuration of 0.0.0.0 failed
2019.02.14 20:57:51 INTERFACE_STATUS.swx 0/18 changed state to up
2019.02.14 20:57:52 INTERFACE_STATUS.swx 0/22 changed state to up
2019.02.14 20:57:52 INTERFACE_STATUS.swx 0/23 changed state to up
2019.02.14 20:57:53 INTERFACE_STATUS.giga-swx 0/1 changed state to down
2019.02.14 20:58:04 INTERFACE_STATUS.giga-swx 0/1 changed state to up
2019.02.14 20:58:16 FIREWALL id=firewall time="2019-02-14 20:58:16" fw=companyname pri=1 proto=https src=192.168.0.55 dst=23.64.138.119 msg="TCP connection request received is invalid (expected SYN, got ACK), dropping packet; flags=0x11 Src 55841 Dst 443 from Private policy-class on interface vlan 1" agent=AdFirewall
[2J[H
****** Important ******

Enable and Telnet passwords are configured to "password".

Please change them immediately.

The vlan 1 interface is enabled with an address of 10.10.10.1

Telnet access is also enabled.

User Access Verification

Username: admin
2019.02.14 20:59:18 NTP time reset +4.373873 s
Password:

% Authentication failed.

Username:
2019.02.14 20:59:27 FIREWALL id=firewall time="2019-02-14 20:59:27" fw=companyname pri=1 proto=55226/tcp src=216.58.194.46 dst=12.34.567.89 msg="TCP connection request received is invalid (expected SYN, got ACK), dropping packet; flags=0x19 Src 443 Dst 55226 from Public policy-class on interface vlan 100" agent=AdFirewall ad
Password:

% Authentication failed.

Username: d
Password:
% Authentication failed.

Session now available

Press RETURN to get started.

Kimputer

User Access Verification

Username: admin
2019.02.14 20:59:18 NTP time reset +4.373873 s
Password:

% Authentication failed.

What did you fill in?

WORKS2011

ASKER

All the defaults from the website. I tried admin/admin, admin/password, admin/Password, won't let me do admin/[blank], adtran/adtran, adtran/ADTRAN, adtran/password.

There was some strange password options on Adtrans page like n\a/password, tried the n\a but not sure what it means. Regardless didn't work.

Kimputer

Did you try?
username: (blank)
password: password

WORKS2011

ASKER

I thought I did but can't say for sure. I know it won't allow me to have a blank password. I'll give this a try and let you know. I can run over there before business hours in the AM and give it a shot.

WORKS2011

ASKER

Doesn't allow me to use a blank administrator password.

Kimputer

I asked you to try a blank username though???

WORKS2011

ASKER

sorry, thats what I meant. Doesn't allow a blank username.

Kimputer

try with this instead:

bypass startup-config
boot

We need a screen that does NOT ask for a username.

ASKER CERTIFIED SOLUTION

WORKS2011

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