Avatar of jsarinana
jsarinana
Flag for United States of America asked on

Dell PowerEdge R720 Server 2008 r2 crash

Dell PowerEdge R720 Windows 2008 R2 tag # CJCLCY1
Server crashed on me, when I try to boot it gets stuck here for around 10 minutes "Initializing firmware interfaces and then gives me a "A system restart is required"
will not go pass
Can't use F8, I do have a bootable CD that I will try, I also notice that one o the hard drives has no light; I'm pretty sure this drive is part of my RAID where the O.S. is installeddrive no light
any suggestions are apricated

I do have a backup and I'm downloading my data onto a diff. server with an ETA of 16 hours
DellWindows OSWindows Server 2008

Avatar of undefined
Last Comment
jsarinana

8/22/2022 - Mon
Brian B

Can you get into iDRAC? From there you might be able to get more information. At least see if it is possible to do a firmware update. Sounds like something might be corrupted.
nobus

what raid are you running?  it might be as simple as to remove the bad drive, to get going again
Brian B

If it's of any help, I found some information about the same kind of error with firmware update and instructions. https://www.dell.com/support/article/ca/en/cabsdt1/sln286029/general-protection-fault-during-uefi-pre-boot-startup

Please let us know one way or the other so we can help more if required.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
ASKER CERTIFIED SOLUTION
arnold

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
jsarinana

ASKER
thanks