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Can you get into iDRAC? From there you might be able to get more information. At least see if it is possible to do a firmware update. Sounds like something might be corrupted.
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Can you get into iDRAC? From there you might be able to get more information. At least see if it is possible to do a firmware update. Sounds like something might be corrupted.

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what raid are you running? &nbsp;it might be as simple as to remove the bad drive, to get going again
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what raid are you running?  it might be as simple as to remove the bad drive, to get going again

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If it's of any help, I found some information about the same kind of error with firmware update and instructions. <a href="https://www.dell.com/support/article/ca/en/cabsdt1/sln286029/general-protection-fault-during-uefi-pre-boot-startup" rel="ugc nofollow">https://www.dell.com/support/article/ca/en/cabsdt1/sln286029/general-protection-fault-during-uefi-pre-boot-startup</a><br />
<br />
Please let us know one way or the other so we can help more if required.
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If it's of any help, I found some information about the same kind of error with firmware update and instructions. https://www.dell.com/support/article/ca/en/cabsdt1/sln286029/general-protection-fault-during-uefi-pre-boot-startup [https://www.dell.com/support/article/ca/en/cabsdt1/sln286029/general-protection-fault-during-uefi-pre-boot-startup]

Please let us know one way or the other so we can help more if required.

I.T. Manager

jsarinana

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Dell PowerEdge R720 Windows 2008 R2 tag # CJCLCY1<br />
Server crashed on me, when I try to boot it gets stuck here for around 10 minutes &quot;Initializing firmware interfaces and then gives me a &quot;A system restart is required&quot;<br />
<a href="https://filedb.experts-exchange.com/incoming/2019/02_w07/1412339/gis-server-crash.jpg" target="_blank" title="will not go pass (100 KB)"><img alt="will not go pass" class="file-block lazyload" style="max-width: 603px;" data-src="https://filedb.experts-exchange.com/incoming/2019/02_w07/1412339/gis-server-crash.jpg" /></a><br />
Can't use F8, I do have a bootable CD that I will try, I also notice that one o the hard drives has no light; I'm pretty sure this drive is part of my RAID where the O.S. is installed<a href="https://filedb.experts-exchange.com/incoming/2019/02_w07/1412340/gis-server-front.jpg" target="_blank" title="drive no light (37 KB)"><img alt="drive no light" class="file-block lazyload" style="max-width: 630px;" data-src="https://filedb.experts-exchange.com/incoming/2019/02_w07/1412340/gis-server-front.jpg" /></a><br />
any suggestions are apricated<br />
<br />
I do have a backup and I'm downloading my data onto a diff. server with an ETA of 16 hours
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gis-server-crash.jpg

gis-server-front.jpg

Dell PowerEdge R720 Windows 2008 R2 tag # CJCLCY1
Server crashed on me, when I try to boot it gets stuck here for around 10 minutes "Initializing firmware interfaces and then gives me a "A system restart is required"


Can't use F8, I do have a bootable CD that I will try, I also notice that one o the hard drives has no light; I'm pretty sure this drive is part of my RAID where the O.S. is installed

any suggestions are apricated

I do have a backup and I'm downloading my data onto a diff. server with an ETA of 16 hours

Dell PowerEdge R720 Server 2008 r2 crash

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