James Wright
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No Battery Detected or not charging
HP 15-AF060CA Windows 10 Home Premium latest version.
The system once booted will either show no battery detected or battery not charging.
I have tried the power cycle, by removing battery and power adapter holding down the power button for 30 seconds then reconnecting.
The system came in for a screen replacement and hard drive replacement due to drop. The system has all the latest drivers, bios etc.
Plus the fact the system sat for 2 plus years could this have depleted or killed the battery?
Any thoughts would be great.
The system once booted will either show no battery detected or battery not charging.
I have tried the power cycle, by removing battery and power adapter holding down the power button for 30 seconds then reconnecting.
The system came in for a screen replacement and hard drive replacement due to drop. The system has all the latest drivers, bios etc.
Plus the fact the system sat for 2 plus years could this have depleted or killed the battery?
Any thoughts would be great.
Last Comment
This could also be the beginnings of a power conversion board failure.
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ASKER
ITguy565, the system was not working when it was brought in. Broken screen and damaged hard drive. Yes, I did all these steps as well https://windowsreport.com/no-battery-detected-windows-10.
Speed54, The DC-Jack looks fine. It is a cable vs a solder.
I don't have a spare battery to test and or a power adapter. I have a power adapter that will fit on order but won't be in for a week. :(
Thanks for your replies.
James.
Speed54, The DC-Jack looks fine. It is a cable vs a solder.
I don't have a spare battery to test and or a power adapter. I have a power adapter that will fit on order but won't be in for a week. :(
Thanks for your replies.
James.
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ASKER
Hello Jason, Yes I updated Bios, and all drivers etc. Everything is current as far as updates, drivers, bios etc. The fact that it was dropped and sat for 2-3 years before bringing it to get fixed... I will say the battery depleted and is dead.
Thanks, everyone.
James.
Thanks, everyone.
James.
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Windows OS
This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.
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https://windowsreport.com/no-battery-detected-windows-10
after this test, I would lean more to a hardware issue, was It working when the laptop was brought in?