troubleshooting Question

No Battery Detected or not charging

Avatar of James Wright
James Wright asked on
Windows 10Windows OSLaptops Notebooks
8 Comments4 Solutions124 ViewsLast Modified:
HP 15-AF060CA  Windows 10 Home Premium latest version.

The system once booted will either show no battery detected or battery not charging.  

I have tried the power cycle, by removing battery and power adapter holding down the power button for 30 seconds then reconnecting.

The system came in for a screen replacement and hard drive replacement due to drop.  The system has all the latest drivers, bios etc.

Plus the fact the system sat for 2 plus years could this have depleted or killed the battery?

Any thoughts would be great.
EXPERT CERTIFIED SOLUTION
Speed54
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