Avatar of Gloria Burt
Gloria BurtFlag for United States of America

asked on 

How can we import old Pop email into a newley created IMAP email account

We have 15 users all on POP3 accounts using ClassicHosting as our email provider and Outlook as our desktop client.  When we went to switch the first users we backed up their POP email and then set up IMAP with no issues.  We then tried to get the old email (from the pop account) however we were unable to import the old Pop email to the IMAP account.  We reverted back but there has to be a way to get the old email into the new format.  Any suggestions?  PS we are
* POPEmail ClientsOutlookEmail Protocols

Avatar of undefined
Last Comment
David Favor
Avatar of Kimputer
Kimputer

What happens if you use the old POP3 PST file, and copy just one email from there to the IMAP folder?
If that works, select all emails from the old POP3 PST file, and copy it to the IMAP folder. You can detach the old PST file from Outlook after you're done.
Avatar of Andy Doe
Andy Doe

what was the problem with importing? was there an error?

if not what you want to achieve should be doable by following the steps below.

1, open outlook export the pop3 account to a PST FILE. (file Open, Import / Export) export to PST
2, reconfigure outlook with new Imap account.
3, Import PST File.
ASKER CERTIFIED SOLUTION
Avatar of David Favor
David Favor
Flag of United States of America image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Outlook
Outlook

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

105K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo