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alk444
Flag for United States of America asked on

my excel [office 2010] has suddenly lost all of my printers.

my excel [office 2010] has suddenly lost all of my printers.

when i try to print it says 'no printers installed'.

when i click add printer, it pops up a message saying:
---------------------------
Find in the Directory
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The Active Directory Domain Services is currently unavailable.
---------------------------
OK  
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win7pro64
Printers and ScannersMicrosoft OfficeActive Directory

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Last Comment
John

8/22/2022 - Mon
John

Go to Control Panel, Devices and Printers.   Do you show Printers in Devices and Printers?

If so, uninstall Office 2010, restart, and install Office 2010. Patch (there were patches for Office 2010 in the last 10 days)
nobus

open notepad and try to print from it
does that work ?
alk444

ASKER
notepad has similar problem:

[Window Title]
Printers

[Main Instruction]
Windows can't open Add Printer. The local print spooler service is not running. Please restart the spooler or restart the machine.

[OK]


i figured out how to restart the spooler. everything seems to be working now.

tnx for the help.
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rwheeler23
ASKER CERTIFIED SOLUTION
John

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John

Thanks much and Clearing the Print Spooler is something to keep in mind for future.