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my excel [office 2010] has suddenly lost all of my printers.

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Last Modified: 2019-02-19
my excel [office 2010] has suddenly lost all of my printers.

when i try to print it says 'no printers installed'.

when i click add printer, it pops up a message saying:
---------------------------
Find in the Directory
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The Active Directory Domain Services is currently unavailable.
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OK  
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win7pro64
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Go to Control Panel, Devices and Printers.   Do you show Printers in Devices and Printers?

If so, uninstall Office 2010, restart, and install Office 2010. Patch (there were patches for Office 2010 in the last 10 days)
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
open notepad and try to print from it
does that work ?

Author

Commented:
notepad has similar problem:

[Window Title]
Printers

[Main Instruction]
Windows can't open Add Printer. The local print spooler service is not running. Please restart the spooler or restart the machine.

[OK]


i figured out how to restart the spooler. everything seems to be working now.

tnx for the help.
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
This one is on us!
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thanks much and Clearing the Print Spooler is something to keep in mind for future.

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