J.R. Sitman
asked on
Office 2013 or 2016 will not install on Citrix Server.
We have a Hyper-V Citrix server that 3 days ago would not let any MS Office products run. The Software Protection Service would stop. We uninstalled all Office software. We also identified the cause of the service stopping was a Microsoft Office patch on 2/15.
The problem now is we cannot get Office to reinstall. I turned on Verbose logging and Shaun Vermaak of EE checked the logs and found no errors that would stop the installation.
We have tried installing Office with full install and partial install. It fails every time. We are installing it with Full Administrator permissions.
My next option is to pay Microsoft $499 to fix it.
HELP!
The problem now is we cannot get Office to reinstall. I turned on Verbose logging and Shaun Vermaak of EE checked the logs and found no errors that would stop the installation.
We have tried installing Office with full install and partial install. It fails every time. We are installing it with Full Administrator permissions.
My next option is to pay Microsoft $499 to fix it.
HELP!
Can you remove the Office patch?
ASKER
already did
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