Citrix 7.15 HSD getting prompt to enter userid & password
We have newly deployed Xenapp 7.15 LTSR CU3 on Windows 2016 OS. While launching published applications through Storefront from Win 2016 VDA, our session stuck on Windows Sign in prompt. We are not getting user id & password option. We do have RDS security policy is in place “Always prompt for password upon connection”.
But while launching published desktops, we are getting prompt to enter userid & password options. Does anyone has seen this issue?
We are using NetScaler VPX.
We identified the Issue: We do have RDS security policy is in place “Always prompt for password upon connection”.
If we disabled this policy, issues has been resolved.
But as per security team, this policy is must.
Do we have any Citrix article where it confirmed that, this policy has to disable?
But while launching published desktops, we are getting prompt to enter userid & password options. Does anyone has seen this issue?
We are using NetScaler VPX.
We identified the Issue: We do have RDS security policy is in place “Always prompt for password upon connection”.
If we disabled this policy, issues has been resolved.
But as per security team, this policy is must.
Do we have any Citrix article where it confirmed that, this policy has to disable?
ASKER
Please find attached screen shot.
Before "username and password" prompt, it's giving another popup. which is not allowing us to enter Username and password.
When we disabled the GPO MS - RDS policy “Always prompt for password upon connection” , this prompt not coming and we are able to launch HSD.
As per given Citrix KB article, seems it should work.
Any suggestions "how to resolve this issue"?
Error-1.png
Before "username and password" prompt, it's giving another popup. which is not allowing us to enter Username and password.
When we disabled the GPO MS - RDS policy “Always prompt for password upon connection” , this prompt not coming and we are able to launch HSD.
As per given Citrix KB article, seems it should work.
Any suggestions "how to resolve this issue"?
Error-1.png
so you don't got the password prompt?
You see the "starting notepad" message all the time?
Do you get this problem without netscaler (from within LAN) too?
VDA and Storefront runns 7.12 LTSR - correct?
Which NetScaler version do you use?
You see the "starting notepad" message all the time?
Do you get this problem without netscaler (from within LAN) too?
VDA and Storefront runns 7.12 LTSR - correct?
Which NetScaler version do you use?
ASKER
Ya we don't got the Password prompt. All the time Starting Notepad message.
Same issue with and without NetScaler. as of now we are using LAN (SF LB) only.
VDA and StoreFront runs on 7.15 LTSR CU3.
NetScaler VPX 11.1.
Same issue with and without NetScaler. as of now we are using LAN (SF LB) only.
VDA and StoreFront runs on 7.15 LTSR CU3.
NetScaler VPX 11.1.
ASKER CERTIFIED SOLUTION
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ASKER
Thank you Dirk..
Citrix is using this MS policy too ... if configured from citrix policies.
https://support.citrix.com/article/CTX138924
btw: "But while launching published desktops, we are getting prompt to enter userid & password options. Does anyone has seen this issue?"
this policy enforces the request of username and password even with pass-through authentication .. where is the misconduct?