troubleshooting Question
Supermicro SMC2208 not recognizing replacement OS drive
We have a Supermicro SMC2208RAid
Basics :
======
Controller = 0
Model = Supermicro SMC2208
Serial Number = FW-ACC***********
Current Controller Date/Time = 02/19/2019, 16:36:25
Current System Date/time = 02/19/2019, 16:36:40
SAS Address = 500304800e9c8500
PCI Address = 00:82:00:00
Mfg Date = 00/00/00
Rework Date = 00/00/00
Revision No =
The second Operating System drive failed:<br>
- Enclosure ID:252<br>
- Slot:1<br>
- Model: `INTEL SSDSC2CW240A3`
This drive is on its own backplane, and is handled by the RAID controller as a RAID1 (mirror) of only two drives.
--------------------------
EID:Slt DID State DG Size Intf Med SED PI SeSz Model Sp
--------------------------
0:0 3 Onln 1 1.817 TB SATA HDD N N 512B Hitachi HUA723020ALA640 U
(...snip...)
252:0 28 Onln 0 222.585 GB SATA SSD N N 512B INTEL SSDSC2CW240A3 U
252:1 27 UBad - 222.585 GB SATA SSD N N 512B U
--------------------------
Because that Intel model is no longer available, we replaced it with a:
`Intel SSDSC2KB240G801`. It is the same size and form factor, with very similar specs. All the critical specs are - I believe - the same EXCEPT this new drive is AES256 hardware encrypted. The old drive was AES128 encrypted. My understanding is; this encryption is only at the hardware level - so the controller/driveconnector should not care. But I can't confirm this.
However, the drive is not seen. In fact, `storcli` does not even show a drive slot there anymore.
(After inserting new drive)
--------------------------
EID:Slt DID State DG Size Intf Med SED PI SeSz Model Sp
--------------------------
0:0 3 Onln 1 1.817 TB SATA HDD N N 512B Hitachi HUA723020ALA640 U
(...snip...)
252:0 28 Onln 0 222.585 GB SATA SSD N N 512B INTEL SSDSC2CW240A3 U
--------------------------
I inherited this controller and it is long out of support.
**Any idea what's wrong? Is the new drive simply incompatible?**
Basics :
======
Controller = 0
Model = Supermicro SMC2208
Serial Number = FW-ACC***********
Current Controller Date/Time = 02/19/2019, 16:36:25
Current System Date/time = 02/19/2019, 16:36:40
SAS Address = 500304800e9c8500
PCI Address = 00:82:00:00
Mfg Date = 00/00/00
Rework Date = 00/00/00
Revision No =
The second Operating System drive failed:<br>
- Enclosure ID:252<br>
- Slot:1<br>
- Model: `INTEL SSDSC2CW240A3`
This drive is on its own backplane, and is handled by the RAID controller as a RAID1 (mirror) of only two drives.
--------------------------
EID:Slt DID State DG Size Intf Med SED PI SeSz Model Sp
--------------------------
0:0 3 Onln 1 1.817 TB SATA HDD N N 512B Hitachi HUA723020ALA640 U
(...snip...)
252:0 28 Onln 0 222.585 GB SATA SSD N N 512B INTEL SSDSC2CW240A3 U
252:1 27 UBad - 222.585 GB SATA SSD N N 512B U
--------------------------
Because that Intel model is no longer available, we replaced it with a:
`Intel SSDSC2KB240G801`. It is the same size and form factor, with very similar specs. All the critical specs are - I believe - the same EXCEPT this new drive is AES256 hardware encrypted. The old drive was AES128 encrypted. My understanding is; this encryption is only at the hardware level - so the controller/driveconnector should not care. But I can't confirm this.
However, the drive is not seen. In fact, `storcli` does not even show a drive slot there anymore.
(After inserting new drive)
--------------------------
EID:Slt DID State DG Size Intf Med SED PI SeSz Model Sp
--------------------------
0:0 3 Onln 1 1.817 TB SATA HDD N N 512B Hitachi HUA723020ALA640 U
(...snip...)
252:0 28 Onln 0 222.585 GB SATA SSD N N 512B INTEL SSDSC2CW240A3 U
--------------------------
I inherited this controller and it is long out of support.
**Any idea what's wrong? Is the new drive simply incompatible?**
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