troubleshooting Question

Supermicro SMC2208 not recognizing replacement OS drive

Avatar of Mike R.
Mike R. asked on
Operating SystemsRAID* Hard DiskStorage
5 Comments1 Solution146 ViewsLast Modified:
We have a Supermicro SMC2208RAid

    Basics :
    ======
    Controller = 0
    Model = Supermicro SMC2208
    Serial Number = FW-ACC***********
    Current Controller Date/Time = 02/19/2019, 16:36:25
    Current System Date/time = 02/19/2019, 16:36:40
    SAS Address = 500304800e9c8500
    PCI Address = 00:82:00:00
    Mfg Date = 00/00/00
    Rework Date = 00/00/00
    Revision No =

The second Operating System drive failed:<br>
- Enclosure ID:252<br>
- Slot:1<br>
- Model: `INTEL SSDSC2CW240A3`

This drive is on its own backplane, and is handled by the RAID controller as a RAID1 (mirror) of only two drives.

   
    --------------------------------------------------------------------------------
    EID:Slt DID State DG Size Intf Med SED PI SeSz Model Sp
    --------------------------------------------------------------------------------
    0:0 3 Onln 1 1.817 TB SATA HDD N N 512B Hitachi HUA723020ALA640 U
    (...snip...)
    252:0 28 Onln 0 222.585 GB SATA SSD N N 512B INTEL SSDSC2CW240A3 U
    252:1 27 UBad - 222.585 GB SATA SSD N N 512B U
    --------------------------------------------------------------------------------

Because that Intel model is no longer available, we replaced it with a:
`Intel SSDSC2KB240G801`. It is the same size and form factor, with very similar specs. All the critical specs are - I believe - the same EXCEPT this new drive is AES256 hardware encrypted. The old drive was AES128 encrypted. My understanding is; this encryption is only at the hardware level - so the controller/driveconnector should not care. But I can't confirm this.  

However, the drive is not seen. In fact, `storcli` does not even show a drive slot there anymore.


(After inserting new drive)

    --------------------------------------------------------------------------------
    EID:Slt DID State DG Size Intf Med SED PI SeSz Model Sp
    --------------------------------------------------------------------------------
    0:0 3 Onln 1 1.817 TB SATA HDD N N 512B Hitachi HUA723020ALA640 U
    (...snip...)
    252:0 28 Onln 0 222.585 GB SATA SSD N N 512B INTEL SSDSC2CW240A3 U
    --------------------------------------------------------------------------------

I inherited this controller and it is long out of support.

**Any idea what's wrong? Is the new drive simply incompatible?**
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