RV320 not connecting with browser

I'm in the process up updating firmware on network devices.
RV042 updates have gone well.
RV320 updates are NOT going well.

RV320 units are at firmware 1.4.2.19 and we want to get to 1.4.2.20.
Even existing 1.4.2.19 units don't respond to laptop browsers: IE, Google Chrome, Firefox.
I believe the GUI is working but unless we reset to factory defaults, the browser *connections* fail.
As soon as a working configuration is loaded up, the connections stop working.

Any insights?
LVL 28
Fred MarshallPrincipalAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Fred MarshallPrincipalAuthor Commented:
I figured it out - using the Cisco Community and adding to it:


Re: Cannot access Web Gui Interface on RV320 after upgrade to 1.4.2.17? Use [IP address]:8007 and NOT HHTPS

I have RV320s with 1.4.2.19 in production.
I upgraded one unit to 1.4.2.20 and was able to get it into production by manually entering all the settings.  Ugh!!

 I took a working 1.4.2.19 unit off line and tried to connect from a laptop / browser.  Could not.
This from an unchanged unit that had been working on the network moments before!
These units were all trying to connect https://......
(I should note that the Firewall HTTPS: checkbox was NOT CHECKED - although I believe in the factory default settings it IS CHECKED).

I used the address [IP address}:8007 from the browser and THIS WORKS.  (But HTTPS://[IP address]:8007 does NOT WORK.

Now that I could reach the device, I did a few things:
1) I upgraded the firmware to 1.4.2.20 using the RV320 USB port and a flash drive.
2) I checked the configuration and it all seems fine.
3) I backed up the configuration to the USB flash drive .. so this could/should? be a 1.4.2.20 configuration in all respects.
4) I loaded the configuration from the backup on the USB flash drive.
All seems fine.
Fred MarshallPrincipalAuthor Commented:
As above.  At least for the record.  Hope I didn't take up anyone's time unecessarily

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Google

From novice to tech pro — start learning today.