RV320 not connecting with browser

Fred Marshall
Fred Marshall used Ask the Experts™
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I'm in the process up updating firmware on network devices.
RV042 updates have gone well.
RV320 updates are NOT going well.

RV320 units are at firmware 1.4.2.19 and we want to get to 1.4.2.20.
Even existing 1.4.2.19 units don't respond to laptop browsers: IE, Google Chrome, Firefox.
I believe the GUI is working but unless we reset to factory defaults, the browser *connections* fail.
As soon as a working configuration is loaded up, the connections stop working.

Any insights?
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Commented:
I figured it out - using the Cisco Community and adding to it:


Re: Cannot access Web Gui Interface on RV320 after upgrade to 1.4.2.17? Use [IP address]:8007 and NOT HHTPS

I have RV320s with 1.4.2.19 in production.
I upgraded one unit to 1.4.2.20 and was able to get it into production by manually entering all the settings.  Ugh!!

 I took a working 1.4.2.19 unit off line and tried to connect from a laptop / browser.  Could not.
This from an unchanged unit that had been working on the network moments before!
These units were all trying to connect https://......
(I should note that the Firewall HTTPS: checkbox was NOT CHECKED - although I believe in the factory default settings it IS CHECKED).

I used the address [IP address}:8007 from the browser and THIS WORKS.  (But HTTPS://[IP address]:8007 does NOT WORK.

Now that I could reach the device, I did a few things:
1) I upgraded the firmware to 1.4.2.20 using the RV320 USB port and a flash drive.
2) I checked the configuration and it all seems fine.
3) I backed up the configuration to the USB flash drive .. so this could/should? be a 1.4.2.20 configuration in all respects.
4) I loaded the configuration from the backup on the USB flash drive.
All seems fine.
As above.  At least for the record.  Hope I didn't take up anyone's time unecessarily

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