How to keep a copy and forward email in a sharedmailbox?


In O365, how can I create this rule in a sharedmailbox:

If a msg from:

Keep a copy and forward msg to:
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IvanSystem EngineerCommented:
Hi there,

simple go to Exchange Online console, Recipietns - Shared, select Shared mailbox and click edit. Then in Mailbox Features select Mail Flow - Delivery Options. In there select BOTH check boxes "Enable Forwarding" and "Deliver message to both forwarding address and mailbox" and using Browse button select

Take a look at file attached.

SAM2009Author Commented:
I know that option but I need from a specific email address.
Vasil Michev (MVP)Commented:
Create a transport rule, set the criteria to match the address of the shared mailbox and the sender, and use the "Add recipients" action.

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IvanSystem EngineerCommented:
Sorry, fast fingers.

You can use simple Rule in Mail Flow - Rules, as per picture.

Choose advanced settings, so that you can add sender, recipient and action. In this case i would add recipient into TO field, so that mail get delivered both to shared mailbox and secondary recipient.

SAM2009Author Commented:
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