troubleshooting Question

I’m having trouble when doing the 2nd step of an Office Deployment Tool install on a Windows 2008 R2 server

Avatar of Damian Gardner
Damian Gardner asked on
Microsoft OfficeMicrosoft 365Windows OSInstallation
5 Comments1 Solution129 ViewsLast Modified:
Hello - I’m having trouble when doing the 2nd step of an Office Deployment Tool install on a Windows 2008 R2 server that has RDP services (terminal server users), after downloading the software.  (I’ve done this successfully on a workstation machine, btw).  After waiting for the software to download, I go to run the 2nd step of installing and configuring Office.  It basically disappears on me within 10 seconds, after starting its process – then it does nothing and tells me nothing.  Here is what I have in my config file.  Is it something with the config file??  Also nothing is logged in the event viewer.  Is there a LOG somewhere can check to see why it does nothing and ends abruptly??

Thanks!

Config file contents:

<Configuration>

  <Add OfficeClientEdition="64" Channel="Monthly">
    <Product ID="O365ProPlusRetail">
      <Language ID="en-us" />
    </Product>

  </Add>

  <Updates Enabled="TRUE" Channel="Monthly" /> 
  <Property Name="AUTOACTIVATE" Value="1" /> 
  <Display Level="None" AcceptEULA="True" /> 
  <Property Name="SharedComputerLicensing" Value="1" />

</Configuration>
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