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I’m having trouble when doing the 2nd step of an Office Deployment Tool install on a Windows 2008 R2 server

Hello - I’m having trouble when doing the 2nd step of an Office Deployment Tool install on a Windows 2008 R2 server that has RDP services (terminal server users), after downloading the software. (I’ve done this successfully on a workstation machine, btw). After waiting for the software to download, I go to run the 2nd step of installing and configuring Office. It basically disappears on me within 10 seconds, after starting its process – then it does nothing and tells me nothing. Here is what I have in my config file. Is it something with the config file?? Also nothing is logged in the event viewer. Is there a LOG somewhere can check to see why it does nothing and ends abruptly??

Thanks!

Config file contents:

<Configuration>

  <Add OfficeClientEdition="64" Channel="Monthly">
    <Product ID="O365ProPlusRetail">
      <Language ID="en-us" />
    </Product>

  </Add>

  <Updates Enabled="TRUE" Channel="Monthly" /> 
  <Property Name="AUTOACTIVATE" Value="1" /> 
  <Display Level="None" AcceptEULA="True" /> 
  <Property Name="SharedComputerLicensing" Value="1" />

</Configuration>

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J0rtIT

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Damian Gardner

ASKER

hi Jose - thanks very much for your reply. let me try this with my install again and report back on my result. thank you and standby

Damian Gardner

ASKER

OK - i ran it, and it disappears still. I checked in the C:\windows\temp folder and I don't see a recent log file there. where can I find that? I can check for it and post the log contents here then...

Damian Gardner

ASKER

sorry - I'm not familiar with this connection method. seems like you're connected, but i don't see anything. i accepted a 3rd request, and that one did not give me the error. not sure though..

Damian Gardner

ASKER

sorry Jose - I'm stretched thin at the moment, and haven't had time to work this recently. and ignore my previous message - that was for a different case and i was on the wrong window. We left off where I Tried running it, but it still disappears on me and doesn't start the install - even after replacing the config file contents with what you sent me. How do I check a log and see what the heck its doing? must be a way, right?