Network access with windows 10 pro version 1809

Wilf
Wilf used Ask the Experts™
on
I am attempting to install a new lap top on a Server 2008R2 network.
The laptop is running Windows 10 version 1809

I was able to connect to a wireless network and browse shared devices.

The network I need to attach to does not have a wireless option.  The DHCP server assigns the IP address that is reserved for the laptop to the laptop.

I am able to connect to the internet [as I am forming this question]

When I go to network and attempt to either browse to shared files on another computer or join the domain, I get "the remote device or resource won't accept the connection"

I have enabled both nearby sharing and share across devices with no difference in trying to access shared files
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
First, I no longer have any Server 2008 machines to test. It is out of support and needs to be replaced.

Now, look in Control Panel, Network and Sharing Center, Advanced Sharing Settings.

Be certain you are on a Private and not Public Network. This is the first thing.
Then make sure Network Discovery and File/Print Sharing are both ON.

Then on the Server, make sure SMBv1 is disabled and SMBv2 is running.

Check these things and please let us know.  I am running V1809 fully updated and it works fine on Server 2012 and above.

Author

Commented:
The server will be replaced in about 3 weeks with Server 2016.

It is a private network and network discovery and File/print sharing is on

Is there any method other than PowerShell to determine what if any SMB protocol is in use on the server?  

My main object for this laptop is to connect to a printer on the network.  It works will connect peer to peer with wireless, but not with ethernet
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Follow the Microsoft Article below and adapt if necessary to disable SMBv1 and enable SMBv2

https://support.microsoft.com/en-us/help/2696547/how-to-detect-enable-and-disable-smbv1-smbv2-and-smbv3-in-windows-and
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
It works will connect peer to peer with wireless, but not with ethernet

Also, upgrade the Wired Ethernet driver in Device Manager.

If necessary run TCP/IP Reset

Open cmd.exe with Run as Administrator
Then: netsh int ip reset c:\resetlog.txt
Then: ipconfig /flushdns
Then: restart the computer

Author

Commented:
I did the PowerShell commands, but nothing changed.  I will do the registry edit later today.  I will create and SMB1 with a dword value 0 and an SMB2 with a DWORD value 1.

The netsh made no difference.  I also tried a new workstation that is version 1803, and it cannot connect to anythihg either - same error.  We may need to wait until the new server is here in order to connect anything.

I will reply later
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
If both V1803 computer and V1809 computer (different computers) will not connect, it is then a Server 2008  issue.

Try the registry edits (be sure you can reverse them).

Author

Commented:
It did not make any difference by adding the SMB1 as a 0 and the SMB2 as a 1 as Dwords in the registry.

I think we will probably just wait for the new files server because the rest of the Windows 7 computers seem to be working fine.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
There must some other issue with the Server but newer servers work great with Windows 10

Author

Commented:
Thanks for your help on this.  Confirming that it is a server issue has solved my immediate concern, and I am sure all will work once the new server is here.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thank you for the update and new servers are great with Windows 10
yo_beeDirector of Information Technology

Commented:
Not sure how the suggestion awarded is a solution.

If there is no solution no points should be awarded.
Top Expert 2016
Commented:
It has nothing to do with SMB1
Server 2008 has SMB2
https://docs.microsoft.com/en-us/openspecs/windows_protocols/ms-smb2/a64e55aa-1152-48e4-8206-edd96444e7f7
https://support.microsoft.com/en-us/help/4034314/smbv1-is-not-installed-by-default-in-windows

What I have to do is disable ipv6 by unchecking the ipv6 settings for the purpose of domain joining, later on I can re-enable it. Windows 10 prefers ipv6 over ipv4 so if ipv6 is not configured properly i.e. dns settings you will not be able to join the domain

https://www.youtube.com/watch?v=Hdz_BA-Kp_U
Qlemo"Batchelor", Developer and EE Topic Advisor
Top Expert 2015

Commented:
I have to clear up two things here.

First, 2008r2 is still supported until 14th January 2020. It works with W10, usually without any issues.

Second, switching off SMBv1 cannot solve an issue at all. Though it should be done from a security standpoint, disabling either has no effect or introduces new ones.

On the other hand it is a reasonable decision to await the already scheduled server replacement. But there is no guarantee that it will work then.

Author

Commented:
I have cleared the check box for IPV6 on the network adapter properties, and still cannot either access the server or join the domain.  I have ran the prefer ipv4 over ipv6 from " https://support.microsoft.com/en-ca/help/929852/guidance-for-configuring-ipv6-in-windows-for-advanced-users " and still have the same results.  When I try join the domain I get an error that "a domain by that name cannot be found"


The version of windows 10 is 1803 that I am trying to join to a Server 2008 R2.  The DHCP of the server is assigning an IPV 4 address to the workstation.  The workstation does not appear in network on any other machine even though the settings in services are set to allow it to appear
yo_beeDirector of Information Technology

Commented:
Not sure if this is your case, but if you are running your domain functioning level 2003 it might be the root cause.

I found this https://community.spiceworks.com/topic/2148411-windows-10-pro-unable-to-join-2008-2003-domain

Author

Commented:
The domain is running at 2008 level.  I found an error in the DNS, and then clearing the check box for the IPV6 seemed to allow the connection

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial