asked on

MS Outlook fonts constantly changing.

MS Outlook e-mail fonts keep changing.

Is this an HTML vs. Plain Text issue?

In MS Outlook, client has to go to File>Options>Mail>Stationary and Fonts and change/reset the settings often.

Is there a way to lock the font settings?

ASKER CERTIFIED SOLUTION

Nitish Karmakar

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Bill Prew

Well, unless you have some policy or startup scripts that set the fonts, those really should not be changing on the user. As you indicated, they can set them, and there are a few different fonts that can be used (plain text, new email, replies) but once they are set they should stay that way normally.

When they find they have to change them back to their desired fonts, what are they getting changed to? Is it always the same fonts that keep showing up, or not?

Naturally if they paste part of an email they are replying to and then type in or near it they may "inherit" the font from the pasted text (assuming rich text or HTML mode), but I imagine you / they understand that.

»bp

SOLUTION

John

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Bill Prew

@Member_2_6498066,

Can you clarify, which fonts are you talking about, the font of the email body when composing a message, or the fonts of the grid and preview pane when view folders?

»bp

Member_2_6498066

ASKER

Thank you one and all.

John

You are very welcome. Happy to help