MS Outlook fonts constantly changing.

Member_2_6498066
Member_2_6498066 used Ask the Experts™
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MS Outlook e-mail fonts keep changing.

Is this an HTML vs. Plain Text issue?

In MS Outlook, client has to go to File>Options>Mail>Stationary and Fonts and change/reset the settings often.

Is there a way to lock the font settings?
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You can port the registry keys to the POLICY hive. That will in theory lock it for every session. A User can change it to whatever setting they need and the next time they exit and restart the client the POLICY hive settings take effect.
Bill PrewIT / Software Engineering Consultant
Top Expert 2016

Commented:
Well, unless you have some policy or startup scripts that set the fonts, those really should not be changing on the user.  As you indicated, they can set them, and there are a few different fonts that can be used (plain text, new email, replies) but once they are set they should stay that way normally.

When they find they have to change them back to their desired fonts, what are they getting changed to?  Is it always the same fonts that keep showing up, or not?

Naturally if they paste part of an email they are replying to and then type in or near it they may "inherit" the font from the pasted text (assuming rich text or HTML mode), but I imagine you / they understand that.


»bp
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Instead of your settings, I use Outlook, Main Ribbon, View Settings, Other Settings which includes fonts.

Font settings can be folder specific.

The stationery settings you pointed to do not affect Email body text font size.  

Please try the view settings and see.
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Bill PrewIT / Software Engineering Consultant
Top Expert 2016

Commented:
@Member_2_6498066,

Can you clarify, which fonts are you talking about, the font of the email body when composing a message, or the fonts of the grid and preview pane when view folders?


»bp

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Commented:
Thank you one and all.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You are very welcome. Happy to help

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